[Bug 1970942] Re: ubuntu-bug firefox gives error "No contact address has been provided"

[Olivier Tilloy]

As Aaron points out in the description, when I run `ubuntu-bug firefox`
here I'm seeing the dialog with the link to
https://support.mozilla.org/kb/file-bug-report-or-feature-request-
mozilla, so I'm not able to reproduce the problem. I wonder what might
be causing this different behaviour.

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Title:
  ubuntu-bug firefox gives error "No contact address has been provided"

Status in apport package in Ubuntu:
  New

Bug description:
  When I try to report a bug in Firefox on 22.04 with the Firefox Snap, it gives an error:
  "The problem cannot be reported:

  firefox is provided by a snap published by mozilla. No contact address
  has been provided; visit the forum at https://forum.snapcraft.io/ for
  help."

  I understand this is unexpected, as they do provide a contact address: https://support.mozilla.org/kb/file-bug-report-or-feature-request-mozilla
  and that this is the link that others are offered when running ubuntu-bug firefox

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: apport 2.20.11-0ubuntu82
  ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
  Uname: Linux 5.15.0-27-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashReports:
   640:1001:124:9413623:2022-04-29 13:39:08.158073186 +0100:2022-04-29 13:39:09.174077949 +0100:/var/crash/_usr_bin_totem.1001.crash
   600:117:124:37:2022-04-29 13:50:19.497838008 +0100:2022-04-29 13:38:42.086254937 +0100:/var/crash/_usr_bin_totem.1001.uploaded
   664:1001:124:0:2022-04-29 13:39:09.158073230 +0100:2022-04-29 13:39:09.158073230 +0100:/var/crash/_usr_bin_totem.1001.upload
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Apr 29 14:26:27 2022
  InstallationDate: Installed on 2022-04-24 (4 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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