[Bug 1960233] [NEW] Firmware update doens't show any feedback

luca moscato 1960233 at bugs.launchpad.net
Mon Feb 7 13:31:59 UTC 2022


Public bug reported:

Environment: Ubuntu 20.04 LTS on Dell Latitude

When Ubuntu Software tells me about a firmware update available (see
picture attached) I can click on update button to apply it.

Actual results
Firmware update disappear for a second and then re-appear without any message, like no action took place

Expected results
We all know that the firmware is loaded somewhere in the system and during the following reboot (at least on my Dell) the BIOS update is applied. But at least I'd expect that the upgrade option doesn't re-appear immediately after the click on the upgrade button and a message like: the firmware will be applied at the next reboot. 
Reboot now - Reboot later

I personally think that there will be three things to do to improve UX of the process (and improve security)
- The operation should be done with admin permission, no admin password has been requested
- The firmware notice should disapper after the click on upgrade button
- A message should alert the user that the new BIOS has been installed and will be applied at the next reboot

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: bios firmware software

** Attachment added: "Generic image about firmware update"
   https://bugs.launchpad.net/bugs/1960233/+attachment/5559544/+files/gnome-firmware.png

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https://bugs.launchpad.net/bugs/1960233

Title:
  Firmware update doens't show any feedback

Status in update-manager package in Ubuntu:
  New

Bug description:
  Environment: Ubuntu 20.04 LTS on Dell Latitude

  When Ubuntu Software tells me about a firmware update available (see
  picture attached) I can click on update button to apply it.

  Actual results
  Firmware update disappear for a second and then re-appear without any message, like no action took place

  Expected results
  We all know that the firmware is loaded somewhere in the system and during the following reboot (at least on my Dell) the BIOS update is applied. But at least I'd expect that the upgrade option doesn't re-appear immediately after the click on the upgrade button and a message like: the firmware will be applied at the next reboot. 
  Reboot now - Reboot later

  I personally think that there will be three things to do to improve UX of the process (and improve security)
  - The operation should be done with admin permission, no admin password has been requested
  - The firmware notice should disapper after the click on upgrade button
  - A message should alert the user that the new BIOS has been installed and will be applied at the next reboot

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