[Bug 1973306] Re: packages freezes on authentification with Wayland

[Johan Van Hoorde]

Dear Mr. Bacher,

I have done what you asked me to do. See attached file.

When unlocking the user account panel, everything funtions as it should, 
without any issue. As stated before the problem only occurs within 
Wayland sessions and never within an Xorg one.

I have added the same information in the bug report itself.

I wish you and the team good luck in resolving the bug. It might not be 
a crucial one, but it still remains quite disturbing.

Best regards,

Johan Van Hoorde
johan at van-hoorde.nl
Tel. +31 647 601 667

Il 11-07-2022 09:28, Sebastien Bacher ha scritto:
> Thank you for your bug report. Could you do
>
> $ journalctl -f
>
> on a cmdline, trigger the bug and copy the log of what is printed to the
> report?
>
> And could you try if you get a similar issue if you trigger the prompt
> by going to settings->user accounts and unlock the panel?
>
> ** Changed in: software-properties (Ubuntu)
>     Importance: Undecided => Low
>
> ** Changed in: software-properties (Ubuntu)
>         Status: New => Incomplete
>

** Attachment added: "Bug_report_journalctl_1607_22.pdf"
   https://bugs.launchpad.net/bugs/1973306/+attachment/5603471/+files/Bug_report_journalctl_1607_22.pdf

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https://bugs.launchpad.net/bugs/1973306

Title:
  packages freezes on authentification with Wayland

Status in software-properties package in Ubuntu:
  Incomplete

Bug description:
  I want to report an issue which might well have been reported already,
  although i could not find it. A few weeks ago I switched from Ubuntu
  LTS 20.04 towards the LTS 22.04 with Wayland as default.

  I discovered that there is a sort of incompatibility between the
  software-properties-package and the Wayland protocol, which occurs
  systematically and never occurs when switching back to Xorg.

  When one tries to add or change a rule in ‘other software’ the
  application always freezes when the user is asked to authenticate. As
  soon a one cancels the authentification procedure it unfreezes almost
  immediately, but freezes again when the user retries to complete the
  adding or alteration procedure. As said, this error never occurs if
  the user switches back to an Xorg session.

  See screenshot: the window with the communication 'software & updates
  does not respond' and with the choice to close or to wait is hidden
  behind the authentification window.

  I am not really sure whether this bug has to be reported as a security
  issue, but certainly the software-properties-package is of utmost
  importance for a stable and secure OS.

  My system:

  OS: Ubuntu 22.04 LTS x86_64
  Kernel: 5.15.0-30-generic
  Uptime: 13 mins
  Packages: 1940 (dpkg), 17 (flatpak),
  Shell: bash 5.1.16
  Resolution: 1920x1080
  DE: GNOME 42.0
  WM: Mutter
  WM Theme: Adwaita
  Theme: Adwaita [GTK2/3]
  Icons: Numix [GTK2/3]
  Terminal: gnome-terminal
  CPU: Intel i7-10510U (8) @ 4.900GHz
  GPU: Intel CometLake-U GT2 [UHD Grap
  Memory: 2992MiB / 64007MiB

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