[Bug 1981985] [NEW] Mouse cursor not showing after update

bob limestone 1981985 at bugs.launchpad.net
Mon Jul 18 12:20:13 UTC 2022


Public bug reported:

Ubuntu 22.04 LTS :: kernel 5.15.0-41-generic :: HP ENVY x360 Convertible
15-bq1xx

After last update the mouse cursor does not show when starting up
laptop. This has been a problem in past but was working fine for the
previous kernel.

The cursor issue reappeared when latest kernel update implemented.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.11
ProcVersionSignature: Ubuntu 5.15.0-41.44-generic 5.15.39
Uname: Linux 5.15.0-41-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CrashReports:
 644:122:117:0:2022-07-09 18:01:42.491084186 -0400:2022-07-09 18:01:42.491084186 -0400:/var/crash/_usr_lib_systemd_systemd-timesyncd.122.upload
 600:111:117:37:2022-07-09 18:03:37.895751031 -0400:2022-07-09 18:03:37.895751031 -0400:/var/crash/_usr_lib_systemd_systemd-timesyncd.122.uploaded
 640:122:117:391724:2022-07-09 18:01:42.491084186 -0400:2022-07-09 18:01:42.507084719 -0400:/var/crash/_usr_lib_systemd_systemd-timesyncd.122.crash
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 18 08:07:45 2022
InstallationDate: Installed on 2018-05-14 (1525 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
VarLogDistupgradeTermlog:
 
mtime.conffile..etc.update-manager.release-upgrades: 2022-04-22T10:25:52.110406

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy wayland-session

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https://bugs.launchpad.net/bugs/1981985

Title:
  Mouse cursor not showing after update

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Ubuntu 22.04 LTS :: kernel 5.15.0-41-generic :: HP ENVY x360
  Convertible 15-bq1xx

  After last update the mouse cursor does not show when starting up
  laptop. This has been a problem in past but was working fine for the
  previous kernel.

  The cursor issue reappeared when latest kernel update implemented.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.11
  ProcVersionSignature: Ubuntu 5.15.0-41.44-generic 5.15.39
  Uname: Linux 5.15.0-41-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CrashReports:
   644:122:117:0:2022-07-09 18:01:42.491084186 -0400:2022-07-09 18:01:42.491084186 -0400:/var/crash/_usr_lib_systemd_systemd-timesyncd.122.upload
   600:111:117:37:2022-07-09 18:03:37.895751031 -0400:2022-07-09 18:03:37.895751031 -0400:/var/crash/_usr_lib_systemd_systemd-timesyncd.122.uploaded
   640:122:117:391724:2022-07-09 18:01:42.491084186 -0400:2022-07-09 18:01:42.507084719 -0400:/var/crash/_usr_lib_systemd_systemd-timesyncd.122.crash
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Jul 18 08:07:45 2022
  InstallationDate: Installed on 2018-05-14 (1525 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
  VarLogDistupgradeTermlog:
   
  mtime.conffile..etc.update-manager.release-upgrades: 2022-04-22T10:25:52.110406

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