[Bug 1979845] Re: contact: information not available in "Try Ubuntu" environment

Brian Murray 1979845 at bugs.launchpad.net
Tue Jul 26 23:10:56 UTC 2022


I don't think this is an issue with livecd-rootfs rather as comment #4
indicates the snap is missing contact information in the links session.
I convinced myself of that by booting an Ubuntu 22.04 live server image
and checking the lxd snap which does have a "contact" section in "links"
and ubuntu-bug did use that data to return information.

The attached screenshot contains more details.

** Attachment added: "Screenshot from 2022-07-26 16-08-07.png"
   https://bugs.launchpad.net/ubuntu/+source/snapd/+bug/1979845/+attachment/5605431/+files/Screenshot%20from%202022-07-26%2016-08-07.png

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Title:
  contact: information not available in "Try Ubuntu" environment

Status in snap-store-desktop:
  New
Status in livecd-rootfs package in Ubuntu:
  New
Status in snapd package in Ubuntu:
  Confirmed

Bug description:
  snap info snap-store will show the contact info for the snap-store
  snap on an installed Ubuntu 22.04 system e.g. contact:
  https://bugs.launchpad.net/snap-store/. However, when I used the same
  command on an Ubuntu 22.10 “Kinetic Kudu” image dated 20220608 (in the
  Try Ubuntu environment) the contact: information was not visible.

  The Ubuntu 22.04 system has snapd version 2.55.5+22.04 installed and
  the live system has snapd version 2.56+22.10 installed.

  The contact: information is important because it is used by apport to
  determine where to file bug reports about the snap.

  I also tried an Ubuntu 22.04 LTS final image and contact: information
  was also missing in the live environment.

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