[Bug 1978758] Re: when start the pc, there will be a black screen and with the detials of the bug.it said not install the ubiquity

Chris Guiver 1978758 at bugs.launchpad.net
Wed Jun 15 13:05:23 UTC 2022


Thank you for taking the time to report this bug and helping to make
Ubuntu better. Unfortunately, we cannot work on this bug because your
description didn't include enough information. You may find it helpful
to read "How to report bugs effectively"
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at
http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).

You have reported the issue is with the installation media & installer
(ubiquity) and not subsequent booting on the machine; yet mention
starting the PC & a black screen which occurs after installation (ie.
after ubiquity has completed you reboot).

Bug reporting is about finding & fixing problems thus preventing future
users from hitting the same bug.

I suspect a Support site would be more appropriate, eg.
https://answers.launchpad.net/ubuntu. You can also find help with your
problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org, or for more support options please look at
https://discourse.ubuntu.com/t/community-support/709

FYI:  IRC and some support methods have non-english rooms too, eg.
https://wiki.ubuntu.com/IRC/ChannelList#IRC.2FChannelList.2FLocal.Local_Ubuntu_channels

Thank you!

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1978758

Title:
  when start the pc, there will be a black screen and with the detials
  of the bug.it said not install the ubiquity

Status in ubiquity package in Ubuntu:
  New

Bug description:
  here shows
  ubiquity(not installed)
  bug

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 5.15.0-37.39-generic 5.15.35
  Uname: Linux 5.15.0-37-generic x86_64
  NonfreeKernelModules: zfs zunicode zcommon znvpair zavl icp
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Jun 14 22:15:30 2022
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
  InstallationDate: Installed on 2022-06-15 (0 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  Symptom: installation
  UpgradeStatus: No upgrade log present (probably fresh install)

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