[Bug 1963753] [NEW] Install alongside Windows 10 crashed during Xubuntu install

Thomas E. Reed 1963753 at bugs.launchpad.net
Sat Mar 5 15:38:49 UTC 2022


Public bug reported:

I was installing Xubuntu 21.10 alongside Windows 10 on a Dell Optiplex
9020 minitower. Both installations are new. The Xubuntu installer
divided the WD 1 terabyte SSD in half, which I thought would be fair to
both operating systems.

Near the end of the install a fatal error message popped  up. I believe
it said there was a problem with Grub.  Unfortunately I cannot append
the logs in this email: the running Xubuntu won't let me access or copy
the logs. If you email me at tomreed1 at earthlink.net, I'll get into this
computer, and copy the log files /var/log/syslog and var/log/partman and
mail them from my own regular Linux Mint computer. Thank you for
whatever help you can provide me, and I'll check for email from you
tonight after work.

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: ubiquity 21.10.10
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
Uname: Linux 5.13.0-19-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu70
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.465
Date: Sat Mar  5 07:17:55 2022
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/xubuntu.seed maybe-ubiquity quiet splash ---
LiveMediaBuild: Xubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug impish ubiquity-21.10.10 xubuntu

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https://bugs.launchpad.net/bugs/1963753

Title:
  Install alongside Windows 10 crashed during Xubuntu install

Status in ubiquity package in Ubuntu:
  New

Bug description:
  I was installing Xubuntu 21.10 alongside Windows 10 on a Dell Optiplex
  9020 minitower. Both installations are new. The Xubuntu installer
  divided the WD 1 terabyte SSD in half, which I thought would be fair
  to both operating systems.

  Near the end of the install a fatal error message popped  up. I
  believe it said there was a problem with Grub.  Unfortunately I cannot
  append the logs in this email: the running Xubuntu won't let me access
  or copy the logs. If you email me at tomreed1 at earthlink.net, I'll get
  into this computer, and copy the log files /var/log/syslog and
  var/log/partman and mail them from my own regular Linux Mint computer.
  Thank you for whatever help you can provide me, and I'll check for
  email from you tonight after work.

  ProblemType: Bug
  DistroRelease: Ubuntu 21.10
  Package: ubiquity 21.10.10
  ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
  Uname: Linux 5.13.0-19-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu70
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.465
  Date: Sat Mar  5 07:17:55 2022
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/xubuntu.seed maybe-ubiquity quiet splash ---
  LiveMediaBuild: Xubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
  ProcEnviron:
   LANGUAGE=en_US.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   LC_NUMERIC=C.UTF-8
  RebootRequiredPkgs: Error: path contained symlinks.
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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