[Bug 1965005] [NEW] Installer crashes before live environment

Jeremy Standring 1965005 at bugs.launchpad.net
Tue Mar 15 19:52:12 UTC 2022


Public bug reported:

Booting from USB stick (USB to microSD reader), select Kubuntu from
GRUB, splash screen and loads, then a pop up message shows that the
installer has crashed. Click OK, second pop up shows, click OK, screen
goes black, then KDE loads fine.

kubuntu at kubuntu:~$ lsb_release -rd
Description:    Ubuntu Jammy Jellyfish (development branch)
Release:        22.04

kubuntu at kubuntu:~$ apt-cache policy ubiquity
ubiquity:
  Installed: 22.04.7
  Candidate: 22.04.7
  Version table:
 *** 22.04.7 500
        500 http://archive.ubuntu.com/ubuntu jammy/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubiquity 22.04.7
ProcVersionSignature: Ubuntu 5.15.0-22.22-generic 5.15.19
Uname: Linux 5.15.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu79
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.467
CurrentDesktop: KDE
Date: Tue Mar 15 19:43:46 2022
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed maybe-ubiquity quiet splash ---
LiveMediaBuild: Kubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220315)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug jammy kubuntu ubiquity-22.04.7

** Attachment added: "syslog"
   https://bugs.launchpad.net/bugs/1965005/+attachment/5569390/+files/syslog

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https://bugs.launchpad.net/bugs/1965005

Title:
  Installer crashes before live environment

Status in ubiquity package in Ubuntu:
  New

Bug description:
  Booting from USB stick (USB to microSD reader), select Kubuntu from
  GRUB, splash screen and loads, then a pop up message shows that the
  installer has crashed. Click OK, second pop up shows, click OK, screen
  goes black, then KDE loads fine.

  kubuntu at kubuntu:~$ lsb_release -rd
  Description:    Ubuntu Jammy Jellyfish (development branch)
  Release:        22.04

  kubuntu at kubuntu:~$ apt-cache policy ubiquity
  ubiquity:
    Installed: 22.04.7
    Candidate: 22.04.7
    Version table:
   *** 22.04.7 500
          500 http://archive.ubuntu.com/ubuntu jammy/main amd64 Packages
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubiquity 22.04.7
  ProcVersionSignature: Ubuntu 5.15.0-22.22-generic 5.15.19
  Uname: Linux 5.15.0-22-generic x86_64
  ApportVersion: 2.20.11-0ubuntu79
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.467
  CurrentDesktop: KDE
  Date: Tue Mar 15 19:43:46 2022
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed maybe-ubiquity quiet splash ---
  LiveMediaBuild: Kubuntu 22.04 LTS "Jammy Jellyfish" - Alpha amd64 (20220315)
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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