[Bug 1966589] [NEW] Upgrader unable to contact snap store

Leó Kolbeinsson 1966589 at bugs.launchpad.net
Sun Mar 27 13:20:55 UTC 2022


Public bug reported:

Upgrading from Lubuntu Focal 20.04.4 to Lubuntu Jammy 22.04 (date
27.03.2022)

The upgrader was unable to connect to the snap store in order to install
the firefox snap

The upgrade was performed with GUI - do-release-upgrade -d -m desktop -f
DistUpgradeViewKDE

The error "could not install the upgrades" was received.
I closed the error and then received th dialog box message "upgrade complete but there were errors during the upgrade process"

After rebooting I received an upgrade notification and the Firefox snap
was installed.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.7
ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27
Uname: Linux 5.15.0-23-generic x86_64
ApportVersion: 2.20.11-0ubuntu79
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CurrentDesktop: LXQt
Date: Sun Mar 27 13:08:26 2022
InstallationDate: Installed on 2022-03-27 (0 days ago)
InstallationMedia: Lubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2022-03-27 (0 days ago)
VarLogDistupgradeXorgFixuplog:
 INFO:root:/usr/bin/do-release-upgrade running
 INFO:root:No xorg.conf, exiting

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy

** Attachment added: "screen.jpg"
   https://bugs.launchpad.net/bugs/1966589/+attachment/5573428/+files/screen.jpg

** Description changed:

  Upgrading from Lubuntu Focal 20.04.4 to Lubuntu Jammy 22.04 (date
  27.03.2022)
  
  The upgrader was unable to connect to the snap store in order to install
  the firefox snap
+ 
+ The upgrade was performed with GUI - do-release-upgrade -d -m desktop -f
+ DistUpgradeViewKDE
  
  The error "could not install the upgrades" was received.
  I closed the error and then received th dialog box message "upgrade complete but there were errors during the upgrade process"
  
  After rebooting I received an upgrade notification and the Firefox snap
  was installed.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.7
  ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27
  Uname: Linux 5.15.0-23-generic x86_64
  ApportVersion: 2.20.11-0ubuntu79
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: LXQt
  Date: Sun Mar 27 13:08:26 2022
  InstallationDate: Installed on 2022-03-27 (0 days ago)
  InstallationMedia: Lubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2022-03-27 (0 days ago)
  VarLogDistupgradeXorgFixuplog:
-  INFO:root:/usr/bin/do-release-upgrade running
-  INFO:root:No xorg.conf, exiting
+  INFO:root:/usr/bin/do-release-upgrade running
+  INFO:root:No xorg.conf, exiting

-- 
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https://bugs.launchpad.net/bugs/1966589

Title:
  Upgrader unable to contact snap store

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Upgrading from Lubuntu Focal 20.04.4 to Lubuntu Jammy 22.04 (date
  27.03.2022)

  The upgrader was unable to connect to the snap store in order to
  install the firefox snap

  The upgrade was performed with GUI - do-release-upgrade -d -m desktop
  -f DistUpgradeViewKDE

  The error "could not install the upgrades" was received.
  I closed the error and then received th dialog box message "upgrade complete but there were errors during the upgrade process"

  After rebooting I received an upgrade notification and the Firefox
  snap was installed.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.7
  ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27
  Uname: Linux 5.15.0-23-generic x86_64
  ApportVersion: 2.20.11-0ubuntu79
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: LXQt
  Date: Sun Mar 27 13:08:26 2022
  InstallationDate: Installed on 2022-03-27 (0 days ago)
  InstallationMedia: Lubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2022-03-27 (0 days ago)
  VarLogDistupgradeXorgFixuplog:
   INFO:root:/usr/bin/do-release-upgrade running
   INFO:root:No xorg.conf, exiting

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