[Bug 1972085] Re: cannot wake from suspend must force shutdown and reboot

[Chris Guiver]

Thank you for taking the time to report this bug and helping to make
Ubuntu better.

The suspend function is not performed in the do-release-upgrade step you
have filed this bug against (which was also run/completed 15 days ago).
Your issue is likely related to the newer 5.15 kernel (20.04.4 using HWE
used 5.13 kernel; thus I've changed package bug is filed against.

Bug reporting is mostly about finding & fixing problems thus preventing
future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg.
https://answers.launchpad.net/ubuntu. You can also find help with your
problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org, or for more support options please look at
https://discourse.ubuntu.com/t/community-support/709

** Package changed: ubuntu-release-upgrader (Ubuntu) => linux (Ubuntu)

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https://bugs.launchpad.net/bugs/1972085

Title:
  cannot wake from suspend must force shutdown and reboot

Status in linux package in Ubuntu:
  New

Bug description:
  I upgraded my laptop from ubuntu 20.04 to 22.04 ever since. My laptop
  will not wake up from suspend. I tried booting lubuntu 20.04 and
  xubunt 22.04 and still have the problem. ubuntu 20.04 will not boot
  from a usb. I want to reset my bios back to default but am scared to
  brick my laptop as i cannot afford another one.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.10
  ProcVersionSignature: Ubuntu 5.15.0-27.28-generic 5.15.30
  Uname: Linux 5.15.0-27-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Sat May  7 23:55:10 2022
  InstallationDate: Installed on 2021-11-15 (173 days ago)
  InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: Upgraded to jammy on 2022-04-22 (15 days ago)
  VarLogDistupgradeXorgFixuplog:
   INFO:root:/usr/bin/do-release-upgrade running
   INFO:root:No xorg.conf, exiting

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