[Bug 1268215] Re: 1002:9498 [Asus M4A77TD PRO] No screen after upgrade to Trusty

[Paul White]

Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
review all reported bugs in a timely manner.

Ubuntu 14.04 (trusty) reached end-of-standard-support on April 25, 2019.
Ubuntu 13.10 (saucy) reached end-of-life on July 17, 2014.

I'm setting the status of this bug to 'Incomplete' as it's not seen any
activity for some time. If this issue has any relevance when using a
currently maintained release of Ubuntu then please let us know which
one(s) otherwise this bug report can be left to expire in approximately
60 days time.

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: New => Incomplete

** Changed in: xorg-server (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1268215

Title:
  1002:9498 [Asus M4A77TD PRO] No screen after upgrade to Trusty

Status in ubuntu-release-upgrader package in Ubuntu:
  Incomplete
Status in xorg-server package in Ubuntu:
  Incomplete

Bug description:
  Hi

  Today I updated my desktop to test if a bug is still present in trusty and... It went very bad... AFter upgrade, I have no screen anymore (really not : none of my screens detect anything and continue searching on every possible source). My configuration is :
     - Graphic card : 01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] RV730 PRO [Radeon HD 4650]
  01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] RV730 PRO [Radeon HD 4650]
     - Two screens connected : my computer screen on DVI, and an HD projector on HDMI
     - I was on latestest saucy then updated to Trusty.
     - The xord version after upgrade : 1:7.7+1ubuntu7

  I managed to start with failsafeX to report this bug, but in two
  times.

  I include in the bug report the xorg logs and syslogs

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubuntu-release-upgrader-core 1:0.209
  ProcVersionSignature: Ubuntu 3.13.0-1.16-generic 3.13.0-rc7
  Uname: Linux 3.13.0-1-generic x86_64
  ApportVersion: 2.12.7-0ubuntu6
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Sat Jan 11 23:03:44 2014
  InstallationDate: Installed on 2013-08-05 (159 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130225)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: Upgraded to trusty on 2014-01-11 (0 days ago)
  VarLogDistupgradeTermlog:
  --- 
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CrashDB: ubuntu
  DistUpgraded: Fresh install
  DistroCodename: saucy
  DistroRelease: Ubuntu 13.10
  DistroVariant: ubuntu
  DkmsStatus: virtualbox, 4.2.16, 3.11.0-15-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] RV730 PRO [Radeon HD 4650] [1002:9498] (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:0300]
  InstallationDate: Installed on 2014-01-12 (15 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  Package: xorg-server (not installed)
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=a5013f11-9304-4f8e-9a29-99697308d52f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
  Tags:  saucy dist-upgrade saucy ubuntu compiz-0.9
  Uname: Linux 3.11.0-15-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 08/13/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0702
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M4A77TD PRO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0702:bd08/13/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A77TDPRO:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.46-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2~saucy1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2.1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
  xserver.bootTime: Sun Jan 26 18:56:50 2014
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        Power Button         KEYBOARD, id 7
   input        gspca_zc3xx          KEYBOARD, id 8
   input        Logitech USB Receiver KEYBOARD, id 9
   input        Logitech USB Receiver KEYBOARD, id 10
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.14.5-1ubuntu2~saucy1
  xserver.video_driver: radeon

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1268215/+subscriptions