[Bug 1994014] Re: Installer crashes if laptop has Windows already installed

[Chris Guiver]

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apport-collect 1994014

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No specific details on which ISO, nor which installer (it looks like
`ubiquity` or a Ubuntu Desktop ISO, but no specific details were
provided). This issue maybe difficult to work on given no logs were
provided due to online filing, rather than bug report reported on the
machine attempting install.

Bug reporting is mostly about finding & fixing problems thus preventing
future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg.
https://answers.launchpad.net/ubuntu. You can also find help with your
problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org, or for more support options please look at
https://discourse.ubuntu.com/t/community-support/709

** Changed in: ubuntu
       Status: New => Incomplete

** Package changed: ubuntu => ubiquity (Ubuntu)

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https://bugs.launchpad.net/bugs/1994014

Title:
  Installer crashes if laptop has Windows already installed

Status in ubiquity package in Ubuntu:
  Incomplete

Bug description:
  I have Lenovo P14s (AMD Ryzen 7 PRO 5850U with Radeon Graphic, UEFI
  BIOS version was R1MET44W (1.14), but I updated BIOS to R1MET49W
  (1.19)).

  I tried to install Ubuntu Desktop versions: 20.04, 22.04.1 and 22.10
  (and Mint Vanessa).

  All distributions booted just fine and I was even able to see and
  mount Windows partitions.

  Anyway, when I tried to install Ubuntu, I get some really weird error.

  You can see this "pearl" here:
  https://i.ibb.co/GnHxv0t/ubuntu-22-10-install-wtf.jpg

  This happened if I enabled or disabled WiFi and with Slovenian or
  English language pack. After a couple of minutes, crash report is
  shown, informing me that /usr/bin/parted_server crashed.

  
  While the description of error is really informative - it says the problem is "????", the solution is also very clearly described. You just need to "????". Right?

  Fortunately, I have found the solution. I erased Windows completely
  (actually rewrite first part of device /dev/nvme0n1 with zeroes - sudo
  dd if=/dev/zero of=/dev/nvme0n1 bs=16M), and then I was able to
  install Ubuntu.

  I guess there is a problem with partitioner which does not recognize
  one of the Windows partitions... but it should say "OK, there is this
  and this problem, I cannot install Ubuntu alongside Windows, but I can
  delete Windows partitions for you". Or something similar.

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