[Bug 1995128] Re: user-data autoinstall config with apt `geoip: false` not work
Dan Bungert
1995128 at bugs.launchpad.net
Fri Oct 28 16:35:15 UTC 2022
Hi, thanks for the report.
I think I know what's going on here and I regret that the logs don't
make it terribly clear.
There is another item in Subiquity asking about geoip, timezone handling, which is why you still see it being requested. You can try setting
```
timezone: UTC
```
to bypass that part, but it's harmless.
While the geoip errors are creating tracebacks, they aren't the reason
the install halted. The install halted on apt-get update. If you check
/var/log/install/curtin-install.log it'll have more output from apt.
Please check that and see if mirror / network / proxy / system time
needs to be tweaked.
** Changed in: subiquity (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1995128
Title:
user-data autoinstall config with apt `geoip: false` not work
Status in subiquity package in Ubuntu:
Incomplete
Bug description:
Hi, I have tried to install Ubuntu 22.04.1 in a private network
server.
autoinstall apt-config stage failed with error log NOT request
geoip.ubuntu.com.
I have disabled `geoip: false` in user-data autointall config, but it
was not worked.
# grep -A10 apt: /autoinstall.yaml
apt:
disable_components:
- non-free
- restricted
geoip: false
preserve_sources_list: false
primary:
- arches:
- default
uri: http://mirrors.private.com/ubuntu
debug: true
user-data config `geoip: false` was removed in
/var/log/installer/subiquity-curtin-apt.conf
# Autogenerated by Subiquity: 2022-10-28 15:57:27.895920 UTC
apt:
disable_components:
- non-free
- restricted
preserve_sources_list: false
primary:
- arches:
- default
uri: http://mirrors.private.com/ubuntu
------------------------------------------------------------------
/var/log/installer/subiquity-server-debug.log ERROR log:
------------------------------------------------------------------
2022-10-28 15:57:36,669 ERROR root:39 finish: subiquity/Install/install/configure_apt: FAIL: Command '['systemd-run', '--wait', '--same-dir', '--property', 'SyslogIdentifier=subiquity_log.3786', '--property', 'PrivateMounts=yes', '--setenv', 'PATH=/snap/subiquity/3698/bin:/snap/subiquity/3698/usr/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin:/snap/subiquity/3698/bin', '--setenv', 'PYTHONPATH=:/snap/subiquity/3698/lib/python3.8/site-packages', '--setenv', 'PYTHON=/snap/subiquity/3698/usr/bin/python3.8', '--setenv', 'SNAP=/snap/subiquity/3698', '--', '/snap/subiquity/3698/usr/bin/python3.8', '-m', 'curtin', '--showtrace', '-vvv', '--set', 'json:reporting={"subiquity": {"type": "journald", "identifier": "curtin_event.3786.2"}}', 'in-target', '-t', '/tmp/tmpzrthyaql/mount', '--', 'apt-get', 'update']' returned non-zero exit status 100.
2022-10-28 15:57:36,669 DEBUG subiquitycore.common.errorreport:384 generating crash report
2022-10-28 15:57:36,678 INFO subiquitycore.common.errorreport:406 saving crash report 'install failed crashed with CalledProcessError' to /var/crash/1666972656.669968843.install_fail.crash
2022-10-28 15:57:36,678 ERROR root:39 finish: subiquity/Install/install: FAIL: Command '['systemd-run', '--wait', '--same-dir', '--property', 'SyslogIdentifier=subiquity_log.3786', '--property', 'PrivateMounts=yes', '--setenv', 'PATH=/snap/subiquity/3698/bin:/snap/subiquity/3698/usr/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin:/snap/subiquity/3698/bin', '--setenv', 'PYTHONPATH=:/snap/subiquity/3698/lib/python3.8/site-packages', '--setenv', 'PYTHON=/snap/subiquity/3698/usr/bin/python3.8', '--setenv', 'SNAP=/snap/subiquity/3698', '--', '/snap/subiquity/3698/usr/bin/python3.8', '-m', 'curtin', '--showtrace', '-vvv', '--set', 'json:reporting={"subiquity": {"type": "journald", "identifier": "curtin_event.3786.2"}}', 'in-target', '-t', '/tmp/tmpzrthyaql/mount', '--', 'apt-get', 'update']' returned non-zero exit status 100.
2022-10-28 15:57:36,679 INFO root:39 start: subiquity/ErrorReporter/1666972656.669968843.install_fail/add_info:
2022-10-28 15:57:36,680 ERROR subiquity.server.server:416 top level error
Traceback (most recent call last):
File "/snap/subiquity/3698/lib/python3.8/site-packages/subiquity/server/controllers/cmdlist.py", line 104, in _run
await Install.install_task
File "/snap/subiquity/3698/lib/python3.8/site-packages/subiquitycore/context.py", line 148, in decorated_async
return await meth(self, **kw)
File "/snap/subiquity/3698/lib/python3.8/site-packages/subiquity/server/controllers/install.py", line 160, in install
for_install_path = await self.configure_apt(context=context)
File "/snap/subiquity/3698/lib/python3.8/site-packages/subiquitycore/context.py", line 148, in decorated_async
return await meth(self, **kw)
File "/snap/subiquity/3698/lib/python3.8/site-packages/subiquity/server/controllers/install.py", line 131, in configure_apt
return await configurer.configure_for_install(context)
File "/snap/subiquity/3698/lib/python3.8/site-packages/subiquity/server/apt.py", line 225, in configure_for_install
await run_curtin_command(
File "/snap/subiquity/3698/lib/python3.8/site-packages/subiquity/server/curtin.py", line 181, in run_curtin_command
return await cmd.wait()
File "/snap/subiquity/3698/lib/python3.8/site-packages/subiquity/server/curtin.py", line 118, in wait
result = await self.runner.wait(self.proc)
File "/snap/subiquity/3698/lib/python3.8/site-packages/subiquity/server/runner.py", line 81, in wait
raise subprocess.CalledProcessError(proc.returncode, proc.args)
------------------------------------------------------------------
/var/crash/1666972656.669968843.install_fail.crash more about geoip.ubuntu.com connect failed log:
------------------------------------------------------------------
2022-10-28 15:57:17,607 ERROR subiquity.common.geoip:119 geoip lookup failed
Traceback (most recent call last):
File "/snap/subiquity/3698/lib/python3.8/site-packages/urllib3/connection.py", line 174, in _new_conn
conn = connection.create_connection(
File "/snap/subiquity/3698/lib/python3.8/site-packages/urllib3/util/connection.py", line 72, in create_connection
for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):
File "/snap/subiquity/3698/usr/lib/python3.8/socket.py", line 918, in getaddrinfo
for res in _socket.getaddrinfo(host, port, family, type, proto, flags):
socket.gaierror: [Errno -3] Temporary failure in name resolution
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/snap/subiquity/3698/lib/python3.8/site-packages/urllib3/connectionpool.py", line 703, in urlopen
httplib_response = self._make_request(
File "/snap/subiquity/3698/lib/python3.8/site-packages/urllib3/connectionpool.py", line 386, in _make_request
self._validate_conn(conn)
File "/snap/subiquity/3698/lib/python3.8/site-packages/urllib3/connectionpool.py", line 1042, in _validate_conn
conn.connect()
File "/snap/subiquity/3698/lib/python3.8/site-packages/urllib3/connection.py", line 358, in connect
self.sock = conn = self._new_conn()
File "/snap/subiquity/3698/lib/python3.8/site-packages/urllib3/connection.py", line 186, in _new_conn
raise NewConnectionError(
urllib3.exceptions.NewConnectionError: <urllib3.connection.HTTPSConnection object at 0x7f8f2c713370>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/snap/subiquity/3698/lib/python3.8/site-packages/requests/adapters.py", line 489, in send
resp = conn.urlopen(
File "/snap/subiquity/3698/lib/python3.8/site-packages/urllib3/connectionpool.py", line 787, in urlopen
retries = retries.increment(
File "/snap/subiquity/3698/lib/python3.8/site-packages/urllib3/util/retry.py", line 592, in increment
raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='geoip.ubuntu.com', port=443): Max retries exceeded with url: /lookup (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f8f2c713370>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution'))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/snap/subiquity/3698/lib/python3.8/site-packages/subiquity/server/geoip.py", line 80, in get_response
response = await run_in_thread(
File "/snap/subiquity/3698/lib/python3.8/site-packages/subiquitycore/async_helpers.py", line 46, in run_in_thread
return await loop.run_in_executor(None, func, *args)
File "/snap/subiquity/3698/usr/lib/python3.8/concurrent/futures/thread.py", line 57, in run
result = self.fn(*self.args, **self.kwargs)
File "/snap/subiquity/3698/lib/python3.8/site-packages/requests/api.py", line 73, in get
return request("get", url, params=params, **kwargs)
File "/snap/subiquity/3698/lib/python3.8/site-packages/requests/api.py", line 59, in request
return session.request(method=method, url=url, **kwargs)
File "/snap/subiquity/3698/lib/python3.8/site-packages/requests/sessions.py", line 587, in request
resp = self.send(prep, **send_kwargs)
File "/snap/subiquity/3698/lib/python3.8/site-packages/requests/sessions.py", line 701, in send
r = adapter.send(request, **kwargs)
File "/snap/subiquity/3698/lib/python3.8/site-packages/requests/adapters.py", line 565, in send
raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='geoip.ubuntu.com', port=443): Max retries exceeded with url: /lookup (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f8f2c713370>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution'))
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/snap/subiquity/3698/lib/python3.8/site-packages/subiquity/server/geoip.py", line 117, in _lookup
self.response_text = await self.strategy.get_response()
File "/snap/subiquity/3698/lib/python3.8/site-packages/subiquity/server/geoip.py", line 84, in get_response
raise LookupError from e
subiquity.server.geoip.LookupError
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