[Bug 1989127] [NEW] Cannot upgrade my Ubuntu 18.04 to 20.04

[Anway Shirgaonkar]

Public bug reported:

When I try to upgrade my ubuntu using the command 'sudo do-release-upgrade' I get the following error:
"Unofficial software packages not provided by Ubuntu 
Please use the tool 'ppa-purge' from the ppa-purge 
package to remove software from a Launchpad PPA and 
try the upgrade again."

I have tried to remove the ppa package, but it seems that when I run the
command "sudo apt --purge autoremove" it says "0 upgraded, 0 newly
installed, 0 to remove and 0 not upgraded."

Any help would be appreciated.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.45
ProcVersionSignature: Ubuntu 4.15.0-192.203-generic 4.15.18
Uname: Linux 4.15.0-192-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep  8 10:44:40 2022
InstallationDate: Installed on 2020-10-09 (699 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to bionic on 2022-09-08 (0 days ago)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic dist-upgrade

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https://bugs.launchpad.net/bugs/1989127

Title:
  Cannot upgrade my Ubuntu 18.04 to 20.04

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  When I try to upgrade my ubuntu using the command 'sudo do-release-upgrade' I get the following error:
  "Unofficial software packages not provided by Ubuntu 
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again."

  I have tried to remove the ppa package, but it seems that when I run
  the command "sudo apt --purge autoremove" it says "0 upgraded, 0 newly
  installed, 0 to remove and 0 not upgraded."

  Any help would be appreciated.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-release-upgrader-core 1:18.04.45
  ProcVersionSignature: Ubuntu 4.15.0-192.203-generic 4.15.18
  Uname: Linux 4.15.0-192-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.28
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Sep  8 10:44:40 2022
  InstallationDate: Installed on 2020-10-09 (699 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to bionic on 2022-09-08 (0 days ago)

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