[Bug 1989259] Re: Ubuntu Has Been Crashing on my machine, HP EliteBook 840 G3

Aaron Rainbolt 1989259 at bugs.launchpad.net
Sun Sep 11 11:29:48 UTC 2022


Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We understand the difficulties you
are facing, but it is better to raise problems you are having in the
support tracker at https://answers.launchpad.net/ubuntu if you are
uncertain if they are bugs. If you would prefer live chat support, you
can find an IRC support channel for your flavor of Ubuntu here:
https://wiki.ubuntu.com/IRC/ChannelList. You can also find help with
your problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org. For help on reporting bugs, see
https://help.ubuntu.com/community/ReportingBugs.

(Also, looking at your Ubiquity syslog, it looks like your hardware may
be failing - I see possible network errors, segfaults, and possible disk
and filesystem problems in the log. I would highly recommend running a
RAM check using MemTest86, which can be downloaded from
https://www.memtest86.com/. The free version should work fine. I would
download this on a computer other than the one you're trying to install
Ubuntu on.)

** Changed in: ubiquity (Ubuntu)
       Status: New => Invalid

** Converted to question:
   https://answers.launchpad.net/ubuntu/+source/ubiquity/+question/703123

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https://bugs.launchpad.net/bugs/1989259

Title:
  Ubuntu Has Been Crashing on my machine, HP EliteBook 840 G3

Status in ubiquity package in Ubuntu:
  Invalid

Bug description:
  Ubuntu Crash.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubiquity 22.04.17
  ProcVersionSignature: Ubuntu 5.15.0-43.46-generic 5.15.39
  Uname: Linux 5.15.0-43-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CasperVersion: 1.470
  Date: Sat Sep 10 21:48:54 2022
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
  LiveMediaBuild: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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