[Bug 1988870] Re: apport-autoreport.service fails: whoopsie.path is not enabled

Benjamin Drung 1988870 at bugs.launchpad.net
Mon Sep 12 10:10:06 UTC 2022


Thank you for taking the time to report this bug and helping to make
Ubuntu better.

What is the output of "systemctl status whoopsie.path"? Can you start
this service? "sudo systemctl start whoopsie.path"?

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Title:
  apport-autoreport.service fails: whoopsie.path is not enabled

Status in apport package in Ubuntu:
  New

Bug description:
  This is what the service reports. Aside from crash reports no longer
  uploading automatically, I'm having trouble pointing ubuntu-bug to
  crash reports in /var/crash - a window opens, but then a browser never
  opens. ubuntu-bug program-name does open the browser though.

  × apport-autoreport.service - Process error reports when automatic reporting is enabled
       Loaded: loaded (/lib/systemd/system/apport-autoreport.service; static)
       Active: failed (Result: exit-code) since Tue 2022-09-06 14:27:48 EDT; 2min 33s ago
  TriggeredBy: ● apport-autoreport.path
               ● apport-autoreport.timer
      Process: 24994 ExecStart=/usr/share/apport/whoopsie-upload-all --timeout 20 (code=exited, status=1/FAILURE)
     Main PID: 24994 (code=exited, status=1/FAILURE)
          CPU: 115ms

  Sep 06 14:27:48 mbp113 systemd[1]: Starting Process error reports when automatic reporting is enabled...
  Sep 06 14:27:48 mbp113 whoopsie-upload-all[24994]: ERROR: whoopsie.path is not enabled
  Sep 06 14:27:48 mbp113 systemd[1]: apport-autoreport.service: Main process exited, code=exited, status=1/FAILURE
  Sep 06 14:27:48 mbp113 systemd[1]: apport-autoreport.service: Failed with result 'exit-code'.
  Sep 06 14:27:48 mbp113 systemd[1]: Failed to start Process error reports when automatic reporting is enabled.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.10
  Package: apport 2.23.0-0ubuntu1
  Uname: Linux 6.0.0-rc4 x86_64
  NonfreeKernelModules: wl zfs zunicode zavl icp zcommon znvpair
  ApportLog:
   ERROR: apport (pid 20795) Tue Sep  6 14:26:35 2022: called for pid 3732, signal 6, core limit 0, dump mode 1
   ERROR: apport (pid 20795) Tue Sep  6 14:26:35 2022: executable: /usr/bin/gnome-shell (command line "/usr/bin/gnome-shell")
   ERROR: apport (pid 20795) Tue Sep  6 14:26:36 2022: debug: session gdbus call: (true,)
   
   ERROR: apport (pid 20795) Tue Sep  6 14:26:46 2022: wrote report /var/crash/_usr_bin_gnome-shell.1000.crash
  ApportVersion: 2.23.0-0ubuntu1
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashReports:
   640:1000:123:43075180:2022-09-06 14:26:45.388720512 -0400:2022-09-06 14:27:48.608538333 -0400:/var/crash/_usr_bin_gnome-shell.1000.crash
   640:1000:123:8681261:2022-08-29 22:32:29.231918756 -0400:2022-08-29 20:57:41.939131333 -0400:/var/crash/_usr_libexec_goa-daemon.1000.crash
   640:1000:123:44557691:2022-08-30 08:01:54.998418753 -0400:2022-08-30 08:01:50.202489325 -0400:/var/crash/_opt_google_chrome_chrome.1000.crash
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Sep  6 14:29:03 2022
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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