[Bug 2015346] Re: cannot update Ubuntu to the newest version, it crashes on the 2nd pinpoint during installation

[Brian Murray]

It looks like there are some issues with your hardware based on what I
found in CurrentDmesg.txt:

[169633.462909] buffer_io_error: 30 callbacks suppressed
[169633.462910] Buffer I/O error on dev sdb2, logical block 36, async page read
[169633.463252] Buffer I/O error on dev sdb2, logical block 36, async page read
[169633.463373] Buffer I/O error on dev sdb2, logical block 36, async page read
[169633.463509] Buffer I/O error on dev sdb2, logical block 36, async page read
[169633.463688] Buffer I/O error on dev sdb2, logical block 36, async page read
[169633.463745] Buffer I/O error on dev sdb2, logical block 36, async page read
[169633.463821] Buffer I/O error on dev sdb2, logical block 36, async page read
[169633.463851] Buffer I/O error on dev sdb2, logical block 36, async page read
[169633.464110] Buffer I/O error on dev sdb2, logical block 36, async page read
[169633.464192] Buffer I/O error on dev sdb2, logical block 36, async page read
[170075.092772] buffer_io_error: 30 callbacks suppressed

I suspect this is causing the failure to upgrade, especially because of
the IOError/SystemError seen in VarLogDistUpgradeMainlog.txt.

2023-04-05 13:52:30,486 ERROR IOError/SystemError in cache.update(): ''. Retrying (currentRetry: 0)
2023-04-05 13:52:32,766 ERROR IOError/SystemError in cache.update(): ''. Retrying (currentRetry: 1)
2023-04-05 13:52:35,711 ERROR IOError/SystemError in cache.update(): ''. Retrying (currentRetry: 2)

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/2015346

Title:
  cannot update Ubuntu to the newest version, it crashes on the 2nd
  pinpoint during installation

Status in ubuntu-release-upgrader package in Ubuntu:
  Incomplete

Bug description:
  I'm not a pro in these matters, I just use Ubuntu for the extra
  security

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: ubuntu-release-upgrader-core 1:20.04.41
  ProcVersionSignature: Ubuntu 5.4.0-146.163-lowlatency 5.4.229
  Uname: Linux 5.4.0-146-lowlatency x86_64
  ApportVersion: 2.20.11-0ubuntu27.25
  Architecture: amd64
  CasperMD5CheckResult: skip
  CrashDB: ubuntu
  CurrentDesktop: XFCE
  Date: Wed Apr  5 14:00:17 2023
  InstallationDate: Installed on 2020-03-03 (1127 days ago)
  InstallationMedia: Ubuntu-Studio 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to focal on 2023-04-05 (0 days ago)
  VarLogDistupgradeAptlog:
   Log time: 2023-04-05 13:50:28.877779
   Log time: 2023-04-05 13:50:37.913938
   Log time: 2023-04-05 13:53:28.086657
  VarLogDistupgradeTermlog:

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