[Bug 2031240] Re: Ethernet gradually disconnects/crashes after update to Kernel 6.2.0-26

Paul White 2031240 at bugs.launchpad.net
Sun Aug 13 19:54:46 UTC 2023


According to submitted logs the installation hasn't been upgraded from
one release to another. ubuntu-release-upgrader is the wrong package.
I'm moving this bug report to 'linux' as the bug description implies
that the updated kernel is causing problems. This will being the issue
to the attention of the kernel team.

** Package changed: ubuntu-release-upgrader (Ubuntu) => linux (Ubuntu)

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Title:
  Ethernet gradually disconnects/crashes after update to Kernel 6.2.0-26

Status in linux package in Ubuntu:
  New

Bug description:
  I received an Ubuntu update which included a new Kernel 6.2.0-26,
  after rebooting everything seemed ok, I launched qBittorrent as I
  normally have this application running on my laptop, and thought no
  more of it, about 15 minutes later I notice qBittorrent was no longer
  uploading, this seemed a bit strange so I opened Firefox to run a
  Google speed test, thereby checking my internet connection as well,
  but I had nothing no internet. I rebooted my Acer Aspire A515-55
  laptop and followed the same procedure as before, and once again after
  some minutes I had no internet/network connection again.

  With my laptop using a wired connection I unplugged the ethernet cable
  and my internet was stable and worked fine using WiFi, I managed to
  carry out some Google searches and eventually discovered I'd received
  a new Kernel and this was likely to be the cause of this problem, so
  with some further research I was able to use Grub Customizer to revert
  back to the previous Kernel 5.19.0-50-generic, after doing so and
  plugging in the ethernet cable again launching qBittorrent everything
  worked as it should without dropping the network/internet.

  This is a consistently repeatable problem, which I responded to a thread on ubuntuforums.org to someone else having a similar problem after the Kernel update, and was asked to make a bug report.
  https://ubuntuforums.org/showthread.php?t=2489612

  Without launching qBittorrent v4.5.4 (64 bit) my network/internet has
  remained connected, however if I resume my uploads then the
  internet/network does dropout again, only by reverting back to the
  previous Kernel can I carry on with a stable connection.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.17
  ProcVersionSignature: Ubuntu 6.2.0-26.26~22.04.1-generic 6.2.13
  Uname: Linux 6.2.0-26-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CrashReports:
   664:1000:124:0:2023-08-12 12:39:59.254174367 +0100:2023-08-12 12:39:59.254174367 +0100:/var/crash/_usr_lib_x86_64-linux-gnu_opera_opera.1000.upload
   640:1000:124:69271379:2023-08-12 12:39:58.254174470 +0100:2023-08-12 12:39:59.254174470 +0100:/var/crash/_usr_lib_x86_64-linux-gnu_opera_opera.1000.crash
   600:117:124:37:2023-08-12 12:40:00.586204161 +0100:2023-08-12 12:40:00.586204161 +0100:/var/crash/_usr_lib_x86_64-linux-gnu_opera_opera.1000.uploaded
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Aug 13 14:08:19 2023
  InstallationDate: Installed on 2023-05-26 (79 days ago)
  InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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