[Bug 2033653] [NEW] can't report crash in /var/crash with ubuntu-bug, "Network problem"

[Jonathan Kamens]

Public bug reported:

Because of bug #2033652 I was trying to report a gdb crash from
/var/crash. It spent a long time uploading data, then and then popped up
an error dialog:

Network problem
Cannot connect to crash database, please check your internet connection.
HTTP Error ???: Bad gateway

(I don't remember the error code exactly)

I tried again and had a slightly different result: "HTTP Error 503:
Service Unavailable" instead of "Bad gateway".

So... First gimp crashes (bug #2031907). I can't report the crash
properly for it because gimp is wired to catch segfaults instead of
letting the OS handle them. Then gdb crashes (bug #2033652) while I'm
trying to debug the gimp issue. And then I can't report the gdb crash
properly because of THIS issue.

Jolly good all around.

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: apport 2.27.0-0ubuntu2
ProcVersionSignature: Ubuntu 6.3.0-7.7-generic 6.3.5
Uname: Linux 6.3.0-7-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportLog:
 INFO: apport (pid 639437) 2023-08-31 09:09:01,286: called for pid 639344, signal 11, core limit 0, dump mode 1
 INFO: apport (pid 639437) 2023-08-31 09:09:01,288: executable: /usr/bin/gdb (command line "gdb /usr/bin/gimp")
 INFO: apport (pid 639437) 2023-08-31 09:09:26,678: wrote report /var/crash/_usr_bin_gdb.1000.crash
ApportVersion: 2.27.0-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 31 09:19:25 2023
InstallationDate: Installed on 2019-01-02 (1702 days ago)
InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
PackageArchitecture: all
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: apport
UpgradeStatus: Upgraded to mantic on 2023-05-20 (103 days ago)

** Affects: apport (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug mantic

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/2033653

Title:
  can't report crash in /var/crash with ubuntu-bug, "Network problem"

Status in apport package in Ubuntu:
  New

Bug description:
  Because of bug #2033652 I was trying to report a gdb crash from
  /var/crash. It spent a long time uploading data, then and then popped
  up an error dialog:

  Network problem
  Cannot connect to crash database, please check your internet connection.
  HTTP Error ???: Bad gateway

  (I don't remember the error code exactly)

  I tried again and had a slightly different result: "HTTP Error 503:
  Service Unavailable" instead of "Bad gateway".

  So... First gimp crashes (bug #2031907). I can't report the crash
  properly for it because gimp is wired to catch segfaults instead of
  letting the OS handle them. Then gdb crashes (bug #2033652) while I'm
  trying to debug the gimp issue. And then I can't report the gdb crash
  properly because of THIS issue.

  Jolly good all around.

  ProblemType: Bug
  DistroRelease: Ubuntu 23.10
  Package: apport 2.27.0-0ubuntu2
  ProcVersionSignature: Ubuntu 6.3.0-7.7-generic 6.3.5
  Uname: Linux 6.3.0-7-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportLog:
   INFO: apport (pid 639437) 2023-08-31 09:09:01,286: called for pid 639344, signal 11, core limit 0, dump mode 1
   INFO: apport (pid 639437) 2023-08-31 09:09:01,288: executable: /usr/bin/gdb (command line "gdb /usr/bin/gimp")
   INFO: apport (pid 639437) 2023-08-31 09:09:26,678: wrote report /var/crash/_usr_bin_gdb.1000.crash
  ApportVersion: 2.27.0-0ubuntu2
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Aug 31 09:19:25 2023
  InstallationDate: Installed on 2019-01-02 (1702 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
  PackageArchitecture: all
  RebootRequiredPkgs: Error: path contained symlinks.
  SourcePackage: apport
  UpgradeStatus: Upgraded to mantic on 2023-05-20 (103 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/2033653/+subscriptions