[Bug 2044022] Re: fwupd error 'Pipe error [-9]' / 'ioctl error: Bad address [14]' when Genesys USB hub is connected

[Launchpad Bug Tracker]

This bug was fixed in the package fwupd - 1.9.10-1

---------------
fwupd (1.9.10-1) unstable; urgency=medium

  * New upstream version (1.9.10)
  * Fixes scroll bars from fwupd-refresh (Closes: #1040245)
  * Stop advertising update support for certain unsupported genesys hubs
    (LP: #2044022)
  * Remove extra conffiles with the 1.9.10~ version instead.
    (Closes: #932617)
  * Fix FTBFS when udev.pc changes (Closes: #1057241)

 -- Mario Limonciello <superm1 at gmail.com>  Mon, 04 Dec 2023 08:58:30
-0600

** Changed in: fwupd (Ubuntu)
       Status: Fix Committed => Fix Released

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Title:
  fwupd error 'Pipe error [-9]' / 'ioctl error: Bad address [14]' when
  Genesys USB hub is connected

Status in Fwupd:
  Fix Released
Status in fwupd package in Ubuntu:
  Fix Released

Bug description:
  Running Noble with fwupd, 1.9.8-1, I can't successfully run fwupdmgr
  commands when my external usb-c monitor (a Lenovo ThinkVision) is
  plugged in. This is because the USB hub internal to the monitor makes
  fwupd fail this way (from the fwupd journal):

  fwupd[7399]: 21:22:25.771 FuEngine             failed to add device
  usb:01:00:03: failed to get static tool info from device: USB error on
  device 05e3:0610 : Pipe error [-9]

  This happens e.g. when I run `fwupdmgr get-updates`, which fails as it
  doesn't get the information it needs from the daemon. If I unplug the
  external monitor it works fine.

  The output of `lsusb v` for the problematic device follows.

  ---

  Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. Hub
  Device Descriptor:
    bLength                18
    bDescriptorType         1
    bcdUSB               2.00
    bDeviceClass            9 Hub
    bDeviceSubClass         0
    bDeviceProtocol         2 TT per port
    bMaxPacketSize0        64
    idVendor           0x05e3 Genesys Logic, Inc.
    idProduct          0x0610 Hub
    bcdDevice           61.60
    iManufacturer           0
    iProduct                1 USB2.0 Hub
    iSerial                 0
    bNumConfigurations      1
    Configuration Descriptor:
      bLength                 9
      bDescriptorType         2
      wTotalLength       0x0029
      bNumInterfaces          1
      bConfigurationValue     1
      iConfiguration          0
      bmAttributes         0xe0
        Self Powered
        Remote Wakeup
      MaxPower              100mA
      Interface Descriptor:
        bLength                 9
        bDescriptorType         4
        bInterfaceNumber        0
        bAlternateSetting       0
        bNumEndpoints           1
        bInterfaceClass         9 Hub
        bInterfaceSubClass      0
        bInterfaceProtocol      1 Single TT
        iInterface              0
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x81  EP 1 IN
          bmAttributes            3
            Transfer Type            Interrupt
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0001  1x 1 bytes
          bInterval              12
      Interface Descriptor:
        bLength                 9
        bDescriptorType         4
        bInterfaceNumber        0
        bAlternateSetting       1
        bNumEndpoints           1
        bInterfaceClass         9 Hub
        bInterfaceSubClass      0
        bInterfaceProtocol      2 TT per port
        iInterface              0
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x81  EP 1 IN
          bmAttributes            3
            Transfer Type            Interrupt
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0001  1x 1 bytes
          bInterval              12

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