[Bug 2046977] [NEW] Upgrade to 23.10 will not complete

[Matt Thorn]

Public bug reported:

I am trying to upgrade from 23.04 to 23.10. I have recently upgraded
from 22.04 to 23.04.

I get the following error:


An unresolvable problem occurred while calculating the upgrade.

 This was likely caused by:
 * Unofficial software packages not provided by Ubuntu
Please use the tool 'ppa-purge' from the ppa-purge 
package to remove software from a Launchpad PPA and 
try the upgrade again.

If none of this applies, then please report this bug using the command
'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want to
investigate this yourself the log files in '/var/log/dist-upgrade' will
contain details about the upgrade. Specifically, look at 'main.log' and
'apt.log'.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: ubuntu-release-upgrader-core 1:23.04.7
ProcVersionSignature: Ubuntu 6.2.0-39.40-generic 6.2.16
Uname: Linux 6.2.0-39-generic x86_64
ApportVersion: 2.26.1-0ubuntu2.1
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CrashReports:
 640:1000:124:1774649:2023-12-19 22:00:51.177911520 +0000:2023-12-19 22:00:52.177911520 +0000:/var/crash/_usr_libexec_tracker-extract-3.1000.crash
 640:1000:124:2783708:2023-12-19 22:14:26.340171337 +0000:2023-12-19 22:14:27.340171337 +0000:/var/crash/_usr_bin_gnome-control-center.1000.crash
CurrentDesktop: ubuntu:GNOME
Date: Tue Dec 19 23:01:39 2023
InstallationDate: Installed on 2023-12-19 (0 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to lunar on 2023-12-19 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade lunar wayland-session

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https://bugs.launchpad.net/bugs/2046977

Title:
  Upgrade to 23.10 will not complete

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I am trying to upgrade from 23.04 to 23.10. I have recently upgraded
  from 22.04 to 23.04.

  I get the following error:

  
  An unresolvable problem occurred while calculating the upgrade.

   This was likely caused by:
   * Unofficial software packages not provided by Ubuntu
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again.

  If none of this applies, then please report this bug using the command
  'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want
  to investigate this yourself the log files in '/var/log/dist-upgrade'
  will contain details about the upgrade. Specifically, look at
  'main.log' and 'apt.log'.

  ProblemType: Bug
  DistroRelease: Ubuntu 23.04
  Package: ubuntu-release-upgrader-core 1:23.04.7
  ProcVersionSignature: Ubuntu 6.2.0-39.40-generic 6.2.16
  Uname: Linux 6.2.0-39-generic x86_64
  ApportVersion: 2.26.1-0ubuntu2.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CrashReports:
   640:1000:124:1774649:2023-12-19 22:00:51.177911520 +0000:2023-12-19 22:00:52.177911520 +0000:/var/crash/_usr_libexec_tracker-extract-3.1000.crash
   640:1000:124:2783708:2023-12-19 22:14:26.340171337 +0000:2023-12-19 22:14:27.340171337 +0000:/var/crash/_usr_bin_gnome-control-center.1000.crash
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Dec 19 23:01:39 2023
  InstallationDate: Installed on 2023-12-19 (0 days ago)
  InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to lunar on 2023-12-19 (0 days ago)
  VarLogDistupgradeTermlog:

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