[Bug 2007432] [NEW] hwe-support-status and ubuntu-support-status report end of HWE support even with Pro Token Attached

[Joao Andre Simioni]

Public bug reported:

[Problem]

When running hwe-support-status or ubuntu-support-status on Bionic
(version 1:18.04.11.13), even with a Ubuntu Pro Token Attached, there is
a message that says:

You have 531 packages (100.0%) supported until April 2023 (Canonical - 5y)
Your Hardware Enablement Stack (HWE) is supported until April 2023

[Request]

I'd like to request a change on that: check for UA / Pro status to
correctly inform customers with paid subscriptions that they are fully
supported until April 2028, for packages and HWE Kernel.

[Evidence]

root at bionic:~# ua status
SERVICE          ENTITLED  STATUS    DESCRIPTION
cc-eal           yes       disabled  Common Criteria EAL2 Provisioning Packages
cis              yes       disabled  Security compliance and audit tools
esm-apps         yes       enabled   UA Apps: Extended Security Maintenance (ESM)
esm-infra        yes       enabled   UA Infra: Extended Security Maintenance (ESM)
fips             yes       disabled  NIST-certified core packages
fips-updates     yes       disabled  NIST-certified core packages with priority security updates
livepatch        yes       enabled   Canonical Livepatch service

Enable services with: ua enable <service>

                Account: 
           Subscription: 
            Valid until: 
Technical support level: essential
root at bionic:~# hwe-support-status 
Your Hardware Enablement Stack (HWE) is supported until April 2023.
root at bionic:~# ubuntu-support-status 
Support status summary of 'bionic':

You have 531 packages (100.0%) supported until April 2023 (Canonical -
5y)

You have 0 packages (0.0%) that can not/no-longer be downloaded
You have 0 packages (0.0%) that are unsupported

Your Hardware Enablement Stack (HWE) is supported until April 2023.

Run with --show-unsupported, --show-supported or --show-all to see more
details

root at bionic:~# lsb_release -a
No LSB modules are available.
Distributor ID:	Ubuntu
Description:	Ubuntu 18.04.6 LTS
Release:	18.04
Codename:	bionic
root at bionic:~# dpkg -l | grep -i update-manager-core
ii  update-manager-core                   1:18.04.11.13                                   all          manage release upgrades
root at bionic:~#

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/2007432

Title:
  hwe-support-status and ubuntu-support-status report end of HWE support
  even with Pro Token Attached

Status in update-manager package in Ubuntu:
  New

Bug description:
  [Problem]

  When running hwe-support-status or ubuntu-support-status on Bionic
  (version 1:18.04.11.13), even with a Ubuntu Pro Token Attached, there
  is a message that says:

  You have 531 packages (100.0%) supported until April 2023 (Canonical - 5y)
  Your Hardware Enablement Stack (HWE) is supported until April 2023

  [Request]

  I'd like to request a change on that: check for UA / Pro status to
  correctly inform customers with paid subscriptions that they are fully
  supported until April 2028, for packages and HWE Kernel.

  [Evidence]

  root at bionic:~# ua status
  SERVICE          ENTITLED  STATUS    DESCRIPTION
  cc-eal           yes       disabled  Common Criteria EAL2 Provisioning Packages
  cis              yes       disabled  Security compliance and audit tools
  esm-apps         yes       enabled   UA Apps: Extended Security Maintenance (ESM)
  esm-infra        yes       enabled   UA Infra: Extended Security Maintenance (ESM)
  fips             yes       disabled  NIST-certified core packages
  fips-updates     yes       disabled  NIST-certified core packages with priority security updates
  livepatch        yes       enabled   Canonical Livepatch service

  Enable services with: ua enable <service>

                  Account: 
             Subscription: 
              Valid until: 
  Technical support level: essential
  root at bionic:~# hwe-support-status 
  Your Hardware Enablement Stack (HWE) is supported until April 2023.
  root at bionic:~# ubuntu-support-status 
  Support status summary of 'bionic':

  You have 531 packages (100.0%) supported until April 2023 (Canonical -
  5y)

  You have 0 packages (0.0%) that can not/no-longer be downloaded
  You have 0 packages (0.0%) that are unsupported

  Your Hardware Enablement Stack (HWE) is supported until April 2023.

  Run with --show-unsupported, --show-supported or --show-all to see
  more details

  root at bionic:~# lsb_release -a
  No LSB modules are available.
  Distributor ID:	Ubuntu
  Description:	Ubuntu 18.04.6 LTS
  Release:	18.04
  Codename:	bionic
  root at bionic:~# dpkg -l | grep -i update-manager-core
  ii  update-manager-core                   1:18.04.11.13                                   all          manage release upgrades
  root at bionic:~#

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