[Bug 2008272] Re: I was updating my ubuntu version 22.04 to 22.10 but it was getting stopped with error cause of something like, "Unofficial software packages not provided by Ubuntu Please use the tool 'ppa-purge' from the ppa-purge package to remove software from a Launchpad PPA and try the upgrade again."

Erich Eickmeyer 2008272 at bugs.launchpad.net
Thu Feb 23 16:18:39 UTC 2023


Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so we are closing it and converting it to
a question in the support tracker. We understand the difficulties you
are facing, but it is better to raise problems you are having in the
support tracker at https://answers.launchpad.net/ubuntu if you are
uncertain if they are bugs. If you would prefer live chat support, you
can find an IRC support channel for your flavor of Ubuntu here:
https://wiki.ubuntu.com/IRC/ChannelList. You can also find help with
your problem in the support forum of your local Ubuntu community
http://loco.ubuntu.com/ or asking at https://askubuntu.com or
https://ubuntuforums.org. For help on reporting bugs, see
https://help.ubuntu.com/community/ReportingBugs.

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: New => Invalid

** Converted to question:
   https://answers.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+question/705151

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https://bugs.launchpad.net/bugs/2008272

Title:
  I was updating my ubuntu version 22.04 to 22.10 but it was getting
  stopped with error cause of something like, "Unofficial software
  packages not provided by Ubuntu Please use the tool 'ppa-purge' from
  the ppa-purge  package to remove software from a Launchpad PPA and
  try the upgrade again."

Status in ubuntu-release-upgrader package in Ubuntu:
  Invalid

Bug description:
  I am getting error while updating the ubuntu software from 22.04 to
  22.10:

  An unresolvable problem occurred while calculating the upgrade.

   This was likely caused by:
   * Unofficial software packages not provided by Ubuntu
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.16
  ProcVersionSignature: Ubuntu 5.19.0-32.33~22.04.1-generic 5.19.17
  Uname: Linux 5.19.0-32-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.3
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Feb 23 21:28:35 2023
  InstallationDate: Installed on 2023-02-23 (0 days ago)
  InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2023-02-23 (0 days ago)
  VarLogDistupgradeTermlog:
   
  mtime.conffile..etc.update-manager.release-upgrades: 2023-02-23T17:10:49.113482

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