[Bug 2002192] [NEW] upgrade impossible due to gnome packages which can't be satisfied

[Scott Hassel]

Public bug reported:

Performed a do-release-upgrade which failed with the generic 'An
unresolvable problem occurred while calculating the upgrade'. After
reviewing the apt.log file, I could only find two issues which I don't
believe I caused or that I can resolve.

    libgnome-desktop-3-19:amd64 Depends on gnome-desktop3-data:amd64 < 42.5-0ubuntu1 -> 43-2 @ii umU > (< 43~) can't be satisfied! (dep)
   libgnome-desktop-4-1:amd64 Depends on gnome-desktop3-data:amd64 < 42.5-0ubuntu1 -> 43-2 @ii umU > (< 43~) can't be satisfied! (dep)

The system indicates that both of those are up to date. There doesn't
appear to be a gnome-desktop-4-data, or a way to remove libgnome-
desktop-3-19 as it would yank most if not all of the windowing system
with it. This system has been through a number of upgrades which may be
the root cause, but I don't know how to proceed further.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.15
ProcVersionSignature: Ubuntu 5.15.0-57.63-generic 5.15.74
Uname: Linux 5.15.0-57-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
Date: Fri Jan  6 20:31:00 2023
InstallationDate: Installed on 2017-10-20 (1904 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2023-01-07 (0 days ago)
mtime.conffile..etc.update-manager.release-upgrades: 2022-06-24T13:12:59.141948

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy

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https://bugs.launchpad.net/bugs/2002192

Title:
  upgrade impossible due to gnome packages which can't be satisfied

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Performed a do-release-upgrade which failed with the generic 'An
  unresolvable problem occurred while calculating the upgrade'. After
  reviewing the apt.log file, I could only find two issues which I don't
  believe I caused or that I can resolve.

      libgnome-desktop-3-19:amd64 Depends on gnome-desktop3-data:amd64 < 42.5-0ubuntu1 -> 43-2 @ii umU > (< 43~) can't be satisfied! (dep)
     libgnome-desktop-4-1:amd64 Depends on gnome-desktop3-data:amd64 < 42.5-0ubuntu1 -> 43-2 @ii umU > (< 43~) can't be satisfied! (dep)

  The system indicates that both of those are up to date. There doesn't
  appear to be a gnome-desktop-4-data, or a way to remove libgnome-
  desktop-3-19 as it would yank most if not all of the windowing system
  with it. This system has been through a number of upgrades which may
  be the root cause, but I don't know how to proceed further.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.15
  ProcVersionSignature: Ubuntu 5.15.0-57.63-generic 5.15.74
  Uname: Linux 5.15.0-57-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82.3
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  Date: Fri Jan  6 20:31:00 2023
  InstallationDate: Installed on 2017-10-20 (1904 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2023-01-07 (0 days ago)
  mtime.conffile..etc.update-manager.release-upgrades: 2022-06-24T13:12:59.141948

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