[Bug 1021317] Re: backend_helper.py crashed with UnicodeEncodeError in get_dbus_message(): 'ascii' codec can't encode characters in position 20-28: ordinal not in range(128)

[Paul White]

Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
review all reported bugs in a timely manner.

Ubuntu 12.10 (quantal) reached end-of-life on May 16, 2014.

I'm setting the status of this bug to 'Incomplete' as it's not seen any
activity for some time. If this is still an issue when using a currently
maintained release of Ubuntu then please let us know which one(s)
otherwise this bug report can be left to expire in approximately 60 days
time.

** Changed in: update-notifier (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1021317

Title:
  backend_helper.py crashed with UnicodeEncodeError in
  get_dbus_message(): 'ascii' codec can't encode characters in position
  20-28: ordinal not in range(128)

Status in update-notifier package in Ubuntu:
  Incomplete

Bug description:
  $ lsb_release -rd
  Description:    Ubuntu quantal (development branch)
  Release:        12.10

  $ LANG=en apt-cache policy update-notifier
  update-notifier:
    Installed: 0.119ubuntu15
    Candidate: 0.119ubuntu15
    Version table:
   *** 0.119ubuntu15 0
          500 http://archive.ubuntu.com/ubuntu/ quantal/main amd64 Packages
          100 /var/lib/dpkg/status

  ProblemType: Crash
  DistroRelease: Ubuntu 12.10
  Package: update-notifier-common 0.119ubuntu15
  ProcVersionSignature: Ubuntu 3.5.0-3.3-generic 3.5.0-rc5
  Uname: Linux 3.5.0-3-generic x86_64
  ApportVersion: 2.2.5-0ubuntu2
  Architecture: amd64
  CheckboxSubmission: b0ff20e1097011bb5fd96e7239c1968b
  CheckboxSystem: 21aa6c17e1fc79cc65eed2169d1b6afc
  Date: Thu Jul  5 22:02:34 2012
  ExecutablePath: /usr/lib/update-notifier/backend_helper.py
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  InterpreterPath: /usr/bin/python2.7
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python /usr/lib/update-notifier/backend_helper.py install_all_updates
  PythonArgs: ['/usr/lib/update-notifier/backend_helper.py', 'install_all_updates']
  SourcePackage: update-notifier
  Title: backend_helper.py crashed with UnicodeEncodeError in get_dbus_message(): 'ascii' codec can't encode characters in position 20-28: ordinal not in range(128)
  UpgradeStatus: Upgraded to quantal on 2012-07-01 (4 days ago)
  UserGroups: adm admin cdrom dialout dip lpadmin plugdev sambashare sudo
  modified.conffile..etc.apt.apt.conf.d.10periodic:
   APT::Periodic::Update-Package-Lists "1";
   APT::Periodic::Download-Upgradeable-Packages "1";
   APT::Periodic::AutocleanInterval "0";
   APT::Periodic::Unattended-Upgrade "0";
  mtime.conffile..etc.apt.apt.conf.d.10periodic: 2012-03-06T16:07:39.124336

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