[Bug 2003996] Re: /usr/bin/software-properties-gtk:TimeoutError:poll_for_magic_token:wait:_wait:get_magic_attach_token_info:request_url:readurl:urlopen:open:_open:_call_chain:https_open:do_open:getresponse:begin:_read_status:readinto:recv_into:read

Nathan Teodosio 2003996 at bugs.launchpad.net
Fri Jan 27 12:07:13 UTC 2023


Since poll_for_magic_token runs in a thread, a not handled exception
raised there terminates only the polling thread and indicates some
connection problem.

I cannot specifically get the TimeoutError (at least by disconnecting
after initiating the Ubuntu Pro dialog), but rather ConnectivityError,
as the API indeed specifies[1]. {unhandled-exception.log}

Simply ignoring the exceptions raised from wait() is fine {exception-
caught.log}, but the user should likely be informed that the connection
to the server is failing for whatever reason.

All in all, the reported error is innocuous but the UI should likely to
warn the user about connectivity issue.

[1]: https://github.com/canonical/ubuntu-advantage-
client/blob/main/docs/references/api.md#uproattachmagicwaitv1

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Title:
  /usr/bin/software-properties-
  gtk:TimeoutError:poll_for_magic_token:wait:_wait:get_magic_attach_token_info:request_url:readurl:urlopen:open:_open:_call_chain:https_open:do_open:getresponse:begin:_read_status:readinto:recv_into:read

Status in software-properties package in Ubuntu:
  In Progress

Bug description:
  The Ubuntu Error Tracker has been receiving reports about a problem regarding software-properties.  This problem was most recently seen with package version 0.99.22.5, the problem page at https://errors.ubuntu.com/problem/032c1f3f3d9b9b05e5087f7e37a05a3d0d40e699 contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/.

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