[Bug 2012983] Re: Ubuntu 23.04 Installer Fails Randomly

[Olivier Gayot]

Thank you for your bug report.

I'll try to list the elements you pointed out to:

1. Slow start of the install (sometimes it's fast, sometimes not)
2. UX: In manual partitioning, double clicking on a partition does not open a dialog to modify/change it
3. UX: In manual partitioning, double clicking on Free space does not open a dialog to add a new partition.
4. In manual partitioning, clearing all partitions from a device (e.g., nvme1n1) and adding a new partition in the free space inserts seems to re-add one of the original partitions: https://pastebin.ubuntu.com/p/rsJzN4ZxXT/
5. Crash report opened when reaching the identity screen (a tarball of /var/log/install + /var/crash would be very helpful to diagnose!)
6. After the crash, clicking on Install Ubuntu 23.04 icon on the desktop does not reopen the installer, but clicking on the icon in the dock does
7. UX: On the network screen, selecting a Wi-Fi network and connecting does not automatically move on to next screen. The move forward button still says "Connect"
8. After connecting to a Wi-Fi, clicking the "Connect" button prompts for the Wi-Fi password again (although it's already connected) but the install seems to continue in the background
9. Install failed again shortly after, the logs show corrupted package cache. Here again, a tarball of the logs would be needed. 

** Also affects: ubuntu-desktop-installer
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/2012983

Title:
  Ubuntu 23.04 Installer Fails Randomly

Status in ubuntu-desktop-installer:
  New
Status in subiquity package in Ubuntu:
  New

Bug description:
  MOBO: Asus Maximus Z790 Hero
  VIDEO: Zotac Nvidia RTX 4090 AMP Extreme AIRO
  CPU: Intel i9 13900k
  RAM: g.skill 128GB Trident Z5 DDR5 6000Mhz
  SSD: WD SN850x 2TB

  So I made a video at https://youtu.be/Rk6noG4alOA

  Because it is actually random and has multiple issues everywhere. The
  video shows all the issue so far, but also shows Firefox opening for
  the first time along with the Dark Theme working again (Although it
  crashed when changing it using Subiquity).

  It would help to know how I would run apport against subiquity to show
  more about the errors since when I tried it did not actually catch the
  error.

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