[Bug 2043222] [NEW] Repeat keys get stuck-keyboard non responsive

[Gene Kindberg]

Public bug reported:

Using my 2022 HP envy, I have a problem when using the "Repeat Keys"
feature. Frequently, a key i hold down gets stuck, and the system will
continue to think it is being held down even after it is released. At
this point, no keys are responsive, and the computer has to be restarted
before i can use the keyboard again. This happens very frequently after
holding a key down, although not every time. This is never occurs when
using the windows partition on my laptop, so i am assuming it is a
software failure rather than a hardware issue. I have no issues when
using Ubuntu with the "Repeat Keys" feature turned off, although of
course it makes scrolling etc. more difficult.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 6.2.0-36.37~22.04.1-generic 6.2.16
Uname: Linux 6.2.0-36-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Nov 10 12:23:01 2023
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
InstallationDate: Installed on 2022-12-01 (343 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
Symptom: installation
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug jammy ubiquity-22.04.17 wayland-session

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubiquity in Ubuntu.
https://bugs.launchpad.net/bugs/2043222

Title:
  Repeat keys get stuck-keyboard non responsive

Status in ubiquity package in Ubuntu:
  New

Bug description:
  Using my 2022 HP envy, I have a problem when using the "Repeat Keys"
  feature. Frequently, a key i hold down gets stuck, and the system will
  continue to think it is being held down even after it is released. At
  this point, no keys are responsive, and the computer has to be
  restarted before i can use the keyboard again. This happens very
  frequently after holding a key down, although not every time. This is
  never occurs when using the windows partition on my laptop, so i am
  assuming it is a software failure rather than a hardware issue. I have
  no issues when using Ubuntu with the "Repeat Keys" feature turned off,
  although of course it makes scrolling etc. more difficult.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 6.2.0-36.37~22.04.1-generic 6.2.16
  Uname: Linux 6.2.0-36-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Nov 10 12:23:01 2023
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
  InstallationDate: Installed on 2022-12-01 (343 days ago)
  InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  Symptom: installation
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/2043222/+subscriptions