[Bug 2043819] [NEW] Unable to contact snap store on Xubuntu from Jammy to Noble

Skia 2043819 at bugs.launchpad.net
Fri Nov 17 16:32:57 UTC 2023


Public bug reported:

When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade fails
consistently at the `Installing the firefox snap` step.

This was first detected on Jenkins [1], then reproduced locally with
`auto-upgrade-testing`, then finally by manually running a `do-release-
upgrade -d` in a VM.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.17
ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126
Uname: Linux 5.15.0-88-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CurrentDesktop: XFCE
Date: Fri Nov 17 18:24:22 2023
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy

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https://bugs.launchpad.net/bugs/2043819

Title:
  Unable to contact snap store on Xubuntu from Jammy to Noble

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  When running `do-release-upgrade -d` on Jammy Xubuntu, the upgrade
  fails consistently at the `Installing the firefox snap` step.

  This was first detected on Jenkins [1], then reproduced locally with
  `auto-upgrade-testing`, then finally by manually running a `do-
  release-upgrade -d` in a VM.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.17
  ProcVersionSignature: User Name 5.15.0-88.98-generic 5.15.126
  Uname: Linux 5.15.0-88-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CurrentDesktop: XFCE
  Date: Fri Nov 17 18:24:22 2023
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: No upgrade log present (probably fresh install)

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