[Bug 2043904] Re: User desktop does not work and Ubuntu Desktop settings not found

[Ubuntu Foundations Team Bug Bot]

** Package changed: ubuntu => ubuntu-meta (Ubuntu)

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https://bugs.launchpad.net/bugs/2043904

Title:
  User desktop does not work and Ubuntu Desktop settings not found

Status in ubuntu-meta package in Ubuntu:
  New

Bug description:
  This issue started with the upgrade to Ubuntu 23.04 and is only happening to 1 user on the machine.
  When logging into the laptop, it is apparent that the desktop is not loading (it's supposed to have files saved on it). I can still start application because the dock shows and I can press the Super key to view the workspaces.
  When going to Setting and selecting Ubuntu Desktop, there is a frowning face and the message: "No ubuntu settings found" then recommends filling a bug report (the desktop setting page displays for a second or so then this message appears).
  I've looked thru forums but couldn't find a similar issue.
  I tried looking for the desktop file but couldn't find anything wrong.
  I tried, from the command line, removing Ubuntu-Desktop and adding it again but it didn't make a difference.
  I created a new user and it doesn't have that issue.
  In my Home directory in Nautilus, I do have a desktop folder which contains the files that are supposed to be accessible from my desktop.
  I was hoping upgrading to 23.10 would solve this issue but there was no difference.

  ProblemType: Bug
  DistroRelease: Ubuntu 23.10
  Package: ubuntu-desktop 1.524
  ProcVersionSignature: Ubuntu 6.5.0-10.10-generic 6.5.3
  Uname: Linux 6.5.0-10-generic x86_64
  ApportVersion: 2.27.0-0ubuntu5
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Nov 18 16:10:12 2023
  InstallationDate: Installed on 2020-11-20 (1093 days ago)
  InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
  ProcEnviron:
   LANG=en_CA.UTF-8
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ubuntu-meta
  UpgradeStatus: Upgraded to mantic on 2023-10-25 (25 days ago)

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