[Bug 2044290] Re: Can't upgrade from 23.04 to 23.10

[Chris Rowley]

Running ubuntu-bug ubuntu-release-upgrader-core caused this output
before opening the web page to file the report:

Gtk-Message: 13:15:17.233: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it.
[8527, Main Thread] WARNING: GTK+ module /snap/firefox/3416/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:187

(firefox:8527): Gtk-WARNING **: 13:15:17.409: GTK+ module /snap/firefox/3416/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Gtk-Message: 13:15:17.409: Failed to load module "canberra-gtk-module"
[8527, Main Thread] WARNING: GTK+ module /snap/firefox/3416/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:187

(firefox:8527): Gtk-WARNING **: 13:15:17.412: GTK+ module /snap/firefox/3416/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded.
GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Gtk-Message: 13:15:17.412: Failed to load module "canberra-gtk-module"

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https://bugs.launchpad.net/bugs/2044290

Title:
  Can't upgrade from 23.04 to 23.10

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  After struggling to upgrade to 23.04 from 22.10 today I was told there
  was a 23.10 but no steps taken can get past this error:

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

   This was likely caused by:
   * Unofficial software packages not provided by Ubuntu
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again.

  If none of this applies, then please report this bug using the command
  'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If you want
  to investigate this yourself the log files in '/var/log/dist-upgrade'
  will contain details about the upgrade. Specifically, look at
  'main.log' and 'apt.log'.

  I don't have any ppas as far as I can tell. Nothing changed between
  the upgrade to 23.04 and the attempted upgrade to 23.10.

  Tried the same steps I had to take to clean up the distribution
  sources and updates that were needed to get 23.04 to install but
  nothing helped.

  ProblemType: Bug
  DistroRelease: Ubuntu 23.04
  Package: ubuntu-release-upgrader-core 1:23.04.7
  ProcVersionSignature: Ubuntu 6.2.0-37.38-generic 6.2.16
  Uname: Linux 6.2.0-37-generic x86_64
  ApportVersion: 2.26.1-0ubuntu2.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov 22 13:14:45 2023
  InstallationDate: Installed on 2023-02-25 (269 days ago)
  InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to lunar on 2023-11-22 (0 days ago)
  VarLogDistupgradeTermlog:

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