[Bug 2038650] Re: crash reports not sent to the Error Tracker
Simon Chopin
2038650 at bugs.launchpad.net
Mon Oct 9 11:32:18 UTC 2023
This was caused by the addition of this feature:
https://github.com/canonical/apport/pull/131
It broke an assumption that Dependencies was only added by the late
stage info collection, and said collection also had some other side-
effects that were relied upon to trigger the upload.
I'll create a hotfix patch for it this afternoon to unlock the
situation, and we'll work on a less fragile approach when Benjamin comes
back from PTO.
** Changed in: apport (Ubuntu)
Status: New => In Progress
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https://bugs.launchpad.net/bugs/2038650
Title:
crash reports not sent to the Error Tracker
Status in apport package in Ubuntu:
In Progress
Bug description:
From what I can tell when I click the send button to send a crash
report to the Error Tracker the crash doesn't actually get sent. My
testing process follows:
1) Launch xeyes
2) pkill -11 xeyes
3) Click send in the apport dialog
4) ls -lh /var/crash
I would expect there to be three files in /var/crash:
-rw-r----- 1 bdmurray whoopsie 3370567 Oct 6 11:53 _usr_bin_xeyes.1000.crash
-rw-rw-r-- 1 bdmurray bdmurray 0 Oct 6 11:53 _usr_bin_xeyes.1000.upload
-rw------- 1 whoopsie whoopsie 37 Oct 6 11:53 _usr_bin_xeyes.1000.uploaded
However, after step #4 I'm only seeing the .crash file and not a
.upload or .uploaded. I was able to get the .upload and .uploaded
files created if I chose to "View Report" and then click "Send".
It's worth noting though that I did notice the size of the .crash file
increase after clicking "Send" so some post-processing was done.
ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: apport 2.27.0-0ubuntu4
ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0
Uname: Linux 6.5.0-5-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.27.0-0ubuntu4
Architecture: amd64
CasperMD5CheckResult: pass
CrashReports: 640:1000:123:20944237:2023-10-06 12:10:47.809248208 +0100:2023-10-06 12:11:23.340030509 +0100:/var/crash/_usr_bin_mpv.1000.crash
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 6 12:12:46 2023
InstallationDate: Installed on 2022-01-07 (637 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)
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