[Bug 2038925] [NEW] Many hangs during apt full-upgrade

[Alistair Cunningham]

Public bug reported:

Since upgrading to Ubuntu 23.10, running "apt full-upgrade" has resulted
in many hangs of up to a minute or so during the upgrade procedure.
These seem to happen at random and unpredictable steps during the
upgrade. Running it just now, it hung for around a minute on this line:

Installing new version of config file /etc/lsb-release ...

At around the same time, the following was logged to /var/log/syslog,
which may or may not be related:

2023-10-10T06:38:33.162713-07:00 albatross hud-service[3499]:
#033[31mvoid
DBusMenuImporter::slotGetLayoutFinished(QDBusPendingCallWatcher*)#033[0m:
"No such interface “com.canonical.dbusmenu” on object at path
/org/ayatana/bamf/window/73400498"

It then hung again for about a minute at:

Setting up apport (2.27.0-0ubuntu5) ...

but nothing was logged to syslog.

These hangs did not happen on 23.04.

I appreciate that this is all a bit vague, so am happy to do further
debugging if someone can advise me what to do. I also appreciate that
apt might not be the correct package to file this bug against - feel
free to reassign it.

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: apt 2.7.3
ProcVersionSignature: Ubuntu 6.5.0-7.7-generic 6.5.3
Uname: Linux 6.5.0-7-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: Unity:Unity7:ubuntu
Date: Tue Oct 10 06:41:34 2023
InstallationDate: Installed on 2020-07-14 (1183 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: apt
UpgradeStatus: Upgraded to mantic on 2023-09-16 (24 days ago)

** Affects: apt (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug mantic

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https://bugs.launchpad.net/bugs/2038925

Title:
  Many hangs during apt full-upgrade

Status in apt package in Ubuntu:
  New

Bug description:
  Since upgrading to Ubuntu 23.10, running "apt full-upgrade" has
  resulted in many hangs of up to a minute or so during the upgrade
  procedure. These seem to happen at random and unpredictable steps
  during the upgrade. Running it just now, it hung for around a minute
  on this line:

  Installing new version of config file /etc/lsb-release ...

  At around the same time, the following was logged to /var/log/syslog,
  which may or may not be related:

  2023-10-10T06:38:33.162713-07:00 albatross hud-service[3499]:
  #033[31mvoid
  DBusMenuImporter::slotGetLayoutFinished(QDBusPendingCallWatcher*)#033[0m:
  "No such interface “com.canonical.dbusmenu” on object at path
  /org/ayatana/bamf/window/73400498"

  It then hung again for about a minute at:

  Setting up apport (2.27.0-0ubuntu5) ...

  but nothing was logged to syslog.

  These hangs did not happen on 23.04.

  I appreciate that this is all a bit vague, so am happy to do further
  debugging if someone can advise me what to do. I also appreciate that
  apt might not be the correct package to file this bug against - feel
  free to reassign it.

  ProblemType: Bug
  DistroRelease: Ubuntu 23.10
  Package: apt 2.7.3
  ProcVersionSignature: Ubuntu 6.5.0-7.7-generic 6.5.3
  Uname: Linux 6.5.0-7-generic x86_64
  ApportVersion: 2.27.0-0ubuntu5
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: Unity:Unity7:ubuntu
  Date: Tue Oct 10 06:41:34 2023
  InstallationDate: Installed on 2020-07-14 (1183 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  SourcePackage: apt
  UpgradeStatus: Upgraded to mantic on 2023-09-16 (24 days ago)

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