[Bug 2039744] [NEW] "Wi-Fi and Bluetooth drop or become unstable after updates

Dionatan F.S 2039744 at bugs.launchpad.net
Wed Oct 18 22:47:42 UTC 2023


Public bug reported:

A few updates ago, the Wi-Fi and Bluetooth, which were working perfectly after previous fixes for the Realtek RTL8821CE 802.11ac, have become unstable again. Wi-Fi constantly drops, and Bluetooth has poor and choppy audio. I noticed this problem occurring after a few updates because everything was working perfectly (there were problems in the LTS version in the past, but they had been fixed, and in 23+, there were no issues until now). The process is as follows: I boot up the system, Wi-Fi works for a few minutes, then it drops, and no adapters are recognized. I reboot the system. Sometimes it works perfectly, other times the same issue repeats. Bluetooth doesn't drop, but with headphones, the audio keeps cutting out and is of low quality. I've observed this for about a month.
Thank you for your attention.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: ubuntu-release-upgrader-core 1:23.04.6
ProcVersionSignature: Ubuntu 6.2.0-34.34-generic 6.2.16
Uname: Linux 6.2.0-34-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: unknown
CrashDB: ubuntu
CrashReports:
 640:1000:116:13148161:2023-10-14 16:11:38.138230265 -0300:2023-10-14 16:11:33.682230383 -0300:/var/crash/_opt_Mullvad VPN_mullvad-gui.1000.crash
 640:1000:116:14139946:2023-10-17 20:20:44.478106198 -0300:2023-10-17 20:20:37.026158833 -0300:/var/crash/_usr_share_codium_codium.1000.crash
 640:1000:116:6818241:2023-10-16 10:59:47.318844220 -0300:2023-10-16 10:59:35.422911209 -0300:/var/crash/_usr_lib_x86_64-linux-gnu_libexec_baloo_file.1000.crash
CurrentDesktop: KDE
Date: Wed Oct 18 19:37:32 2023
InstallationDate: Installed on 2023-10-01 (17 days ago)
InstallationMedia: Kubuntu 23.04 "Lunar Lobster" - Release amd64 (20230414.1)
PackageArchitecture: all
ProcEnviron:
 LANG=pt_BR.UTF-8
 LANGUAGE=pt_BR:pt:en
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade lunar

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https://bugs.launchpad.net/bugs/2039744

Title:
  "Wi-Fi and Bluetooth drop or become unstable after updates

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  A few updates ago, the Wi-Fi and Bluetooth, which were working perfectly after previous fixes for the Realtek RTL8821CE 802.11ac, have become unstable again. Wi-Fi constantly drops, and Bluetooth has poor and choppy audio. I noticed this problem occurring after a few updates because everything was working perfectly (there were problems in the LTS version in the past, but they had been fixed, and in 23+, there were no issues until now). The process is as follows: I boot up the system, Wi-Fi works for a few minutes, then it drops, and no adapters are recognized. I reboot the system. Sometimes it works perfectly, other times the same issue repeats. Bluetooth doesn't drop, but with headphones, the audio keeps cutting out and is of low quality. I've observed this for about a month.
  Thank you for your attention.

  ProblemType: Bug
  DistroRelease: Ubuntu 23.04
  Package: ubuntu-release-upgrader-core 1:23.04.6
  ProcVersionSignature: Ubuntu 6.2.0-34.34-generic 6.2.16
  Uname: Linux 6.2.0-34-generic x86_64
  ApportVersion: 2.26.1-0ubuntu2
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CrashReports:
   640:1000:116:13148161:2023-10-14 16:11:38.138230265 -0300:2023-10-14 16:11:33.682230383 -0300:/var/crash/_opt_Mullvad VPN_mullvad-gui.1000.crash
   640:1000:116:14139946:2023-10-17 20:20:44.478106198 -0300:2023-10-17 20:20:37.026158833 -0300:/var/crash/_usr_share_codium_codium.1000.crash
   640:1000:116:6818241:2023-10-16 10:59:47.318844220 -0300:2023-10-16 10:59:35.422911209 -0300:/var/crash/_usr_lib_x86_64-linux-gnu_libexec_baloo_file.1000.crash
  CurrentDesktop: KDE
  Date: Wed Oct 18 19:37:32 2023
  InstallationDate: Installed on 2023-10-01 (17 days ago)
  InstallationMedia: Kubuntu 23.04 "Lunar Lobster" - Release amd64 (20230414.1)
  PackageArchitecture: all
  ProcEnviron:
   LANG=pt_BR.UTF-8
   LANGUAGE=pt_BR:pt:en
   PATH=(custom, no user)
   SHELL=/bin/bash
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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