[Bug 2034106] Re: Bluetooth is scanning for devices but it does not find anything, even if I have bluetooth devices close to the laptop

[Alex Murray]

Thanks for taking the time to report this bug and helping to make Ubuntu
better. We appreciate the difficulties you are facing, but this appears
to be a "regular" (non-security) bug.  I have unmarked it as a security
issue since this bug does not show evidence of allowing attackers to
cross privilege boundaries nor directly cause loss of data/privacy.
Please feel free to report any other bugs you may find.

** Information type changed from Private Security to Public

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https://bugs.launchpad.net/bugs/2034106

Title:
  Bluetooth is scanning for devices but it does not find anything, even
  if I have bluetooth devices close to the laptop

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I had the same problem with the previous version of Ubuntu, but I
  updated to Ubuntu 23.04, because I was thinking that with the update
  the bug would be fixed. I can turn on or off Bluetooth on my Asus
  Vivobook, but nothing happens, it does not find any device, like
  smartphone, speaker, etc.

  I did a little research on forums, and it seems that there is not a
  problem with the laptop's Bluetooth adapter, but with the kernel. So I
  decided to try this and it seems that if I boot Kernel version 6.0.19
  everything is working fine.

  ProblemType: Bug
  DistroRelease: Ubuntu 23.04
  Package: ubuntu-release-upgrader-core 1:23.04.6
  ProcVersionSignature: Ubuntu 6.2.0-32.32-generic 6.2.16
  Uname: Linux 6.2.0-32-generic x86_64
  ApportVersion: 2.26.1-0ubuntu2
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Sep  5 10:21:56 2023
  InstallationDate: Installed on 2023-08-26 (9 days ago)
  InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
  VarLogDistupgradeTermlog:

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