[Bug 2059898] Re: ubuntu-24.04 daily build install failed with netwok cable connected
Olivier Gayot
2059898 at bugs.launchpad.net
Mon Apr 8 15:13:03 UTC 2024
Hi,
We haven't done any fix regarding this bug report yet. What we could try
is to change the dialog below so that instead of letting the user
continue with what will likely result in an installation failure, we
would proceed with an "offline" installation instead.
┌────────────────────────── Mirror check failed ─────────────────────────┐
│ │
│ The check of the mirror URL failed. You can continue, but it is very │
│ likely that the installation will fail. │
│ │
│ [ Cancel ] │
│ [ Continue ] │
│ │
└────────────────────────────────────────────────────────────────────────┘
That said, we probably need to check if such a change would be
acceptable for 24.04 since we're way past feature freeze & UI freeze.
Olivier
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https://bugs.launchpad.net/bugs/2059898
Title:
ubuntu-24.04 daily build install failed with netwok cable connected
Status in subiquity:
New
Status in subiquity package in Ubuntu:
Confirmed
Bug description:
verison：ubuntu 24.04 subiquity version
OS:noble-live-server-amd64.iso
CPU:AMD EPYC 9634 84-Core Processor*1
MEMORY: M321R2GA3BB6-CQKVG*2
ThinkSystem E1.S 5.9mm 7450 PRO 3.84TB Read Intensive NVMe PCIe 4.0 x4 HS SSD
UEFI MODE
lsb_release -rd: Description:Untun Noble Numbat(development branch)
Release: 24.04
What you expected to happen:
Install os on disk with with netwok cable connected,expected to install succefully.
What happened instead:
Install os with netwok cable connected, install always failed.
we opened this case https://bugs.launchpad.net/ubuntu/+source/subiquity/+bug/2057996 to solve nvme disk install fail issue before and we use daily build which build on 3/26 have a try and that version is good working at both of netwok cable connected and disconnected case.
But for 3/29 daily build version, our QA found when connect cable(It's a local area network (LAN) and it cannot connect to the mirror source), it is always failed and report error：
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: finish: cmd-install/stage-curthooks/builtin/cmd-curthooks: FAIL: curtin command curthooks
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Traceback (most recent call last):
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/commands/main.py", line 202, in main
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: ret = args.func(args)
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/commands/curthooks.py", line 2224, in curthooks
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: builtin_curthooks(cfg, target, state)
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/commands/curthooks.py", line 2048, in builtin_curthooks
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: install_kernel(cfg, target)
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/commands/curthooks.py", line 393, in install_kernel
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: install(kernel_package)
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/commands/curthooks.py", line 369, in install
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: distro.install_packages([pkg], target=target, env=env)
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/distro.py", line 473, in install_packages
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: return install_cmd('install', args=pkglist, opts=opts, target=target,
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/distro.py", line 255, in run_apt_command
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: cmd_rv = apt_install(mode, args, opts=opts, env=env, target=target,
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/distro.py", line 303, in apt_install
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: cmd_rv = inchroot.subp(cmd + dl_opts + packages, env=env,
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/util.py", line 843, in subp
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: return subp(*args, **kwargs)
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/util.py", line 323, in subp
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: return _subp(*args, **kwargs)
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: File "/snap/subiquity/5645/lib/python3.10/site-packages/curtin/util.py", line 172, in _subp
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: raise ProcessExecutionError(stdout=out, stderr=err,
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: curtin.util.ProcessExecutionError: Unexpected error while running command.
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Command: ['unshare', '--fork', '--pid', '--mount-proc=/target/proc', '--', 'chroot', '/target', 'apt-get', '--quiet', '--assume-yes', '--option=Dpkg::options::=--force-unsafe-io', '--option=Dpkg::Options::=--force-confold', 'install', '--download-only', 'linux-generic']
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Exit code: 100
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Reason: -
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Stdout: ''
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Stderr: ''
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Unexpected error while running command.
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Command: ['unshare', '--fork', '--pid', '--mount-proc=/target/proc', '--', 'chroot', '/target', 'apt-get', '--quiet', '--assume-yes', '--option=Dpkg::options::=--force-unsafe-io', '--option=Dpkg::Options::=--force-confold', 'install', '--download-only', 'linux-generic']
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Exit code: 100
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Reason: -
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Stdout: ''
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Stderr: ''
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]:
Apr 01 07:15:35 ubuntu-server subiquity_log.3119[4902]: Stderr: ''
Apr 01 07:15:35 ubuntu-server subiquity_event.3119[3119]: executing curtin install curthooks step
Apr 01 07:15:35 ubuntu-server subiquity_event.3119[3119]: installing system
Apr 01 07:15:35 ubuntu-server subiquity_event.3119[3119]:
Apr 01 07:15:36 ubuntu-server subiquity_event.3119[3119]: curtin command install
Apr 01 07:15:44 ubuntu-server systemd-timesyncd[2495]: Timed out waiting for reply from [2620:2d:4000:1::40]:123 (ntp.ubuntu.com).
Apr 01 07:15:46 ubuntu-server systemd[1]: systemd-timedated.service: Deactivated successfully.
i uploaded journalctl log on attachment.
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