[Bug 2062972] [NEW] ntfs partition does not mount

Chris Balabanis 2062972 at bugs.launchpad.net
Sat Apr 20 15:39:38 UTC 2024


Public bug reported:

I am using Ubuntu 24.04 Development Branch (Beta). I am dualbooting it
with Windows 11. When I try to mount my NTFS Windows partition via the
Ubuntu Dock, I get: "Error mounting /dev/nvme01np3 at /media/chris(my
username)/Windows:wrong fs type, bad option, bad superblock on
/dev/nvme01np3, missing codepageor helper program, or other error".

Output of sudo apt-cache policy ntfs-3g: ntfs-3g:
  Installed: 1:2022.10.3-1.2ubuntu3
  Candidate: 1:2022.10.3-1.2ubuntu3
  Version table:
 *** 1:2022.10.3-1.2ubuntu3 500
        500 http://gr.archive.ubuntu.com/ubuntu noble/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: ntfs-3g 1:2022.10.3-1.2ubuntu3
ProcVersionSignature: Ubuntu 6.8.0-28.28-generic 6.8.1
Uname: Linux 6.8.0-28-generic x86_64
ApportVersion: 2.28.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sat Apr 20 18:25:55 2024
InstallationDate: Installed on 2024-04-20 (0 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Beta amd64 (20240410.2)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: ntfs-3g
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ntfs-3g (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble wayland-session

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https://bugs.launchpad.net/bugs/2062972

Title:
  ntfs partition does not mount

Status in ntfs-3g package in Ubuntu:
  New

Bug description:
  I am using Ubuntu 24.04 Development Branch (Beta). I am dualbooting it
  with Windows 11. When I try to mount my NTFS Windows partition via the
  Ubuntu Dock, I get: "Error mounting /dev/nvme01np3 at /media/chris(my
  username)/Windows:wrong fs type, bad option, bad superblock on
  /dev/nvme01np3, missing codepageor helper program, or other error".

  Output of sudo apt-cache policy ntfs-3g: ntfs-3g:
    Installed: 1:2022.10.3-1.2ubuntu3
    Candidate: 1:2022.10.3-1.2ubuntu3
    Version table:
   *** 1:2022.10.3-1.2ubuntu3 500
          500 http://gr.archive.ubuntu.com/ubuntu noble/main amd64 Packages
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: ntfs-3g 1:2022.10.3-1.2ubuntu3
  ProcVersionSignature: Ubuntu 6.8.0-28.28-generic 6.8.1
  Uname: Linux 6.8.0-28-generic x86_64
  ApportVersion: 2.28.1-0ubuntu2
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Apr 20 18:25:55 2024
  InstallationDate: Installed on 2024-04-20 (0 days ago)
  InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Beta amd64 (20240410.2)
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ntfs-3g
  UpgradeStatus: No upgrade log present (probably fresh install)

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