[Bug 2060971] Re: Software Updater crashes upon login

[Adam Vest]

Hi Grant!

I keep my system updated regularly, but indeed I'm on slightly older:
---
:~$ dpkg -l|grep update-manager
ii  python3-update-manager                     1:22.04.19                              all          python 3.x module for update-manager
ii  update-manager                             1:22.04.19                              all          GNOME application that manages apt updates
ii  update-manager-core                        1:22.04.19                              all          manage release upgrades
---

Looks like it's phasing for me, so I'll override that and let you know if that helps any!
---
The following packages have been kept back:
  python3-update-manager update-manager update-manager-core
---

Can confirm the issue happened again this morning, so should be easy to
tell.

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https://bugs.launchpad.net/bugs/2060971

Title:
  Software Updater crashes upon login

Status in ubuntu-advantage-tools package in Ubuntu:
  New
Status in update-manager package in Ubuntu:
  New

Bug description:
  Hello,

  I started seeing this recently on my laptop, where a crash report
  window would pop up shortly after logging in claiming that the
  software updater (apparently running in the background) had crashed,
  and asking me what to do about it. I don't recall having made any
  changes to my system that would have affected this, and it seems to
  have just started suddenly. lmk if I can provide any more info!
  Thanks!

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-advantage-tools 31.2~22.04
  ProcVersionSignature: Ubuntu 6.5.0-26.26~22.04.1-generic 6.5.13
  Uname: Linux 6.5.0-26-generic x86_64
  NonfreeKernelModules: zfs nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Apr 11 09:18:30 2024
  InstallationDate: Installed on 2022-08-21 (598 days ago)
  InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-advantage-tools
  UpgradeStatus: No upgrade log present (probably fresh install)
  apparmor_logs.txt: Apr 11 09:09:19 adam-Lenovo-ideapad kernel: audit: type=1400 audit(1712840959.966:8): apparmor="STATUS" operation="profile_load" profile="unconfined" name="ubuntu_pro_apt_news" pid=1870 comm="apparmor_parser"
  cloud-id.txt-error: Failed running command 'cloud-id' [exit(2)]. Message:
  livepatch-status.txt-error: Failed running command '/snap/bin/canonical-livepatch status' [exit(1)]. Message: error executing status: open /var/snap/canonical-livepatch/264/livepatchd.err: permission denied
  modified.conffile..etc.ubuntu-advantage.uaclient.conf: contract_url: https://contracts.canonical.com
  mtime.conffile..etc.ubuntu-advantage.uaclient.conf: 2024-02-22T15:31:29.497366
  uaclient.conf: contract_url: https://contracts.canonical.com

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