[Bug 2062972] Re: ntfs partition does not mount

[N]

I've been experiencing a similar issue since performing a fresh install
of Ubuntu 24.04 LTS yesterday. While my external NTFS USB hard drive is
recognized upon plugging it in, trying to mount it or access its
contents gives me the 'wrong fs type, bad option, bad superblock' error.

I was able to get the external hard drive to mount via Terminal with the help of an article...
https://linovox.com/how-to-fix-failed-to-mount-wrong-fs-type-bad-option-bad-superblock-on-linux/
...however, its files are only accessible by navigating to my newly created /mnt/Media folder.

The drive is not visible in Nautilus, but I can see it in the Disks app
(which is also how I unmount it). I get an error when trying to access
its contents with the Steam app, specifically when I attempt to use the
Restore Game Backup feature.

My external hard drive had been working fine with Ubuntu 22.04 a few
hours earlier, and running a disk check said it was healthy.

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https://bugs.launchpad.net/bugs/2062972

Title:
  ntfs partition does not mount

Status in ntfs-3g package in Ubuntu:
  Confirmed

Bug description:
  I am using Ubuntu 24.04 Development Branch (Beta). I am dualbooting it
  with Windows 11. When I try to mount my NTFS Windows partition via the
  Ubuntu Dock, I get: "Error mounting /dev/nvme01np3 at /media/chris(my
  username)/Windows:wrong fs type, bad option, bad superblock on
  /dev/nvme01np3, missing codepageor helper program, or other error".

  Output of sudo apt-cache policy ntfs-3g: ntfs-3g:
    Installed: 1:2022.10.3-1.2ubuntu3
    Candidate: 1:2022.10.3-1.2ubuntu3
    Version table:
   *** 1:2022.10.3-1.2ubuntu3 500
          500 http://gr.archive.ubuntu.com/ubuntu noble/main amd64 Packages
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: ntfs-3g 1:2022.10.3-1.2ubuntu3
  ProcVersionSignature: Ubuntu 6.8.0-28.28-generic 6.8.1
  Uname: Linux 6.8.0-28-generic x86_64
  ApportVersion: 2.28.1-0ubuntu2
  Architecture: amd64
  CasperMD5CheckResult: pass
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Apr 20 18:25:55 2024
  InstallationDate: Installed on 2024-04-20 (0 days ago)
  InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Beta amd64 (20240410.2)
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ntfs-3g
  UpgradeStatus: No upgrade log present (probably fresh install)

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