[Bug 2067120] Re: apport-retrace crashed with subprocess.CalledProcessError in check_call(): Command '['dpkg', '-x', '/srv/vms/apport-retrace/Ubuntu 24.04/apt/var/cache/apt/archives//base-files_13ubuntu9_amd64.deb', '/tmp/apport_sandbox_zj9wto2z']' returned non-zero exit status 2.

Thu Aug 8 19:48:25 UTC 2024

This bug was fixed in the package apport - 2.28.1-0ubuntu3.1

---------------
apport (2.28.1-0ubuntu3.1) noble; urgency=medium

  [ Chris Peterson ]
  * d/package-hooks/subiquity.py: update information collection (LP: #2067775)
    - Add information about snap update/refresh state
    - Attach logs and change key names to align with the information
      attached by subiquity's self-collection
    - Attach hardware information
    - Ensure bug reports are always private since there may be private
      information in the logs
    - Don't require sudo for logs collection
    - Add journal logs
    - Ensure snap revision is included in both deb and snap collection
      style
    - Handle version information when permission elevation fails.

  [ Benjamin Drung ]
  * apport: do not modify permission of existing /var/crash or
    create /var/crash with setgid permission (mode 3777) (LP: #2066995)
  * apport.postinst: Create /var/crash with mode 3777 (LP: #2066995)
  * whoopsie-upload-all: exit with 0 if whoopsie is disabled (LP: #2069360)
  * Fix retracing crashes on Ubuntu 24.04 (noble) and add chaos-marmosets as
    dependency for the newly added system-tests (LP: #2067120)

  [ Sebastien Bacher ]
  * Fix some issues in the hook for ubuntu-desktop-bootstrap (LP: #2072751)

 -- Benjamin Drung <bdrung at ubuntu.com>  Mon, 22 Jul 2024 16:59:07 +0200

** Changed in: apport (Ubuntu Noble)
       Status: Fix Committed => Fix Released

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Title:
  apport-retrace crashed with subprocess.CalledProcessError in
  check_call(): Command '['dpkg', '-x', '/srv/vms/apport-retrace/Ubuntu
  24.04/apt/var/cache/apt/archives//base-files_13ubuntu9_amd64.deb',
  '/tmp/apport_sandbox_zj9wto2z']' returned non-zero exit status 2.

Status in Apport:
  Fix Released
Status in apport package in Ubuntu:
  Fix Released
Status in apport source package in Noble:
  Fix Released

Bug description:
  [ Impact ]

  I'm finding it impossible to retrace any crashes with the version of
  apport packaged in noble or with upstream commit id
  adfe3698731b69b0f19ca36ecca90d8e96001250.

  The retracing process ends with the following lines:

  Extracting downloaded debs...
  tar: ./lib: Cannot create symlink to ‘usr/lib’: File exists
  tar: Exiting with failure status due to previous errors
  dpkg-deb: error: tar subprocess returned error exit status 2
  Traceback (most recent call last):
    File "/usr/bin/apport-retrace", line 696, in <module>
      main()
    File "/usr/bin/apport-retrace", line 465, in main
      sandbox, cache, outdated_msg = apport.sandboxutils.make_sandbox(
                                     ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
    File "/usr/lib/python3/dist-packages/apport/sandboxutils.py", line 227, in make_sandbox
      outdated_msg = packaging.install_packages(
                     ^^^^^^^^^^^^^^^^^^^^^^^^^^^
    File "/usr/lib/python3/dist-packages/apport/packaging_impl/apt_dpkg.py", line 1350, in install_packages
      subprocess.check_call(["dpkg", "-x", i.destfile, rootdir])
    File "/usr/lib/python3.12/subprocess.py", line 413, in check_call
      raise CalledProcessError(retcode, cmd)
  subprocess.CalledProcessError: Command '['dpkg', '-x', '/srv/vms/apport-retrace/Ubuntu 24.04/apt/var/cache/apt/archives//base-files_13ubuntu9_amd64.deb', '/tmp/apport_sandbox_zj9wto2z']' returned non-zero exit status 2.

  I've tried cleaning the cache, /srv/vms/apport-retrace/Ubuntu 24.04/,
  but the retracing process continues to fail. The crashes I'm trying to
  retrace have been uploaded to Launchpad and still have the coredumps
  attached but I'd be happy to subscribe an apport developer to them.

  [ Test Plan ]

  The fix for this bug adds four new system test cases. These system
  test cases are run in the autopkgtest. Check that those four test
  cases succeed on amd64 on autopkgtest.

  [ Where problems could occur ]

  The fix touches apport-retrace. This binary is not installed by
  default, but is used by us to retrace users reports and by users to
  retrace their own crashes. This fix might reveal new issues with
  apport-retrace and it will hopefully help retracing more bugs on
  Launchpad. This should lead to more bug reports.

  [ Other Info ]

  ProblemType: Crash
  DistroRelease: Ubuntu 24.04
  Package: apport-retrace 2.28.1-0ubuntu3
  ProcVersionSignature: Ubuntu 6.8.0-31.31-generic 6.8.1
  Uname: Linux 6.8.0-31-generic x86_64
  NonfreeKernelModules: nvidia_modeset wl nvidia zfs
  ApportLog:

  ApportVersion: 2.28.1-0ubuntu3
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Fri May 24 16:03:45 2024
  ExecutablePath: /usr/bin/apport-retrace
  ExecutableTimestamp: 1713871810
  InstallationDate: Installed on 2018-08-10 (2114 days ago)
  InstallationMedia: Ubuntu-Server 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
  InterpreterPath: /usr/bin/python3.12
  JournalErrors: -- No entries --
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python3 /usr/bin/apport-retrace -v -S /home/bdmurray/source-trees/daisy/watchtower-archive/ -C /srv/vms/apport-retrace --verbose --gdb-sandbox --auth /home/bdmurray/.launchpadlib/retracer-credentials-lpnet --confirm 2062390
  ProcCwd: /home/bdmurray/source-trees/apport/apport
  Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu1
  PythonArgs: ['/usr/bin/apport-retrace', '-v', '-S', '/home/bdmurray/source-trees/daisy/watchtower-archive/', '-C', '/srv/vms/apport-retrace', '--verbose', '--gdb-sandbox', '--auth', '/home/bdmurray/.launchpadlib/retracer-credentials-lpnet', '--confirm', '2062390']
  PythonDetails: N/A
  SourcePackage: apport
  Title: apport-retrace crashed with subprocess.CalledProcessError in check_call(): Command '['dpkg', '-x', '/srv/vms/apport-retrace/Ubuntu 24.04/apt/var/cache/apt/archives//base-files_13ubuntu9_amd64.deb', '/tmp/apport_sandbox_zj9wto2z']' returned non-zero exit status 2.
  UpgradeStatus: Upgraded to noble on 2024-04-16 (38 days ago)
  UserGroups: adm cdrom dip kvm libvirt lpadmin lxd plugdev sambashare sbuild sudo

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