[Bug 2077111] [NEW] error on upgarding from 22.04 to 24.04

[Anshu Goyal]

Public bug reported:

While upgrading, i am getting the follwing error:

could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

This was likely caused by: 
* Unofficial software packages not provided by Ubuntu 
Please use the tool 'ppa-purge' from the ppa-purge 
package to remove software from a Launchpad PPA and 
try the upgrade again. 

If none of this applies, then please report this bug using the 
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
you want to investigate this yourself the log files in 
'/var/log/dist-upgrade' will contain details about the upgrade. 
Specifically, look at 'main.log' and 'apt.log'.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.19
ProcVersionSignature: Ubuntu 6.8.0-40.40~22.04.3-generic 6.8.12
Uname: Linux 6.8.0-40-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.6
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CrashReports: 640:1000:124:96890:2024-08-15 23:15:34.412304639 +0530:2024-08-15 23:15:35.412304639 +0530:/var/crash/_usr_bin_software-properties-gtk.1000.crash
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 15 23:28:01 2024
InstallationDate: Installed on 2023-06-22 (420 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
PackageArchitecture: all
RebootRequiredPkgs: Error: path contained symlinks.
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to jammy on 2024-08-15 (0 days ago)
VarLogDistupgradeAptHistorylog:
 Start-Date: 2024-08-15  23:21:57
 Requested-By: infinity (1000)
 End-Date: 2024-08-15  23:21:57
VarLogDistupgradeApttermlog:
 Log started: 2024-08-15  23:21:57
 Log ended: 2024-08-15  23:21:57
mtime.conffile..etc.update-manager.release-upgrades: 2024-08-05T03:10:33.051057

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy wayland-session

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https://bugs.launchpad.net/bugs/2077111

Title:
  error on upgarding from 22.04 to 24.04

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  While upgrading, i am getting the follwing error:

  could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

  This was likely caused by: 
  * Unofficial software packages not provided by Ubuntu 
  Please use the tool 'ppa-purge' from the ppa-purge 
  package to remove software from a Launchpad PPA and 
  try the upgrade again. 

  If none of this applies, then please report this bug using the 
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If 
  you want to investigate this yourself the log files in 
  '/var/log/dist-upgrade' will contain details about the upgrade. 
  Specifically, look at 'main.log' and 'apt.log'.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.19
  ProcVersionSignature: Ubuntu 6.8.0-40.40~22.04.3-generic 6.8.12
  Uname: Linux 6.8.0-40-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.6
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CrashReports: 640:1000:124:96890:2024-08-15 23:15:34.412304639 +0530:2024-08-15 23:15:35.412304639 +0530:/var/crash/_usr_bin_software-properties-gtk.1000.crash
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Aug 15 23:28:01 2024
  InstallationDate: Installed on 2023-06-22 (420 days ago)
  InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
  PackageArchitecture: all
  RebootRequiredPkgs: Error: path contained symlinks.
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to jammy on 2024-08-15 (0 days ago)
  VarLogDistupgradeAptHistorylog:
   Start-Date: 2024-08-15  23:21:57
   Requested-By: infinity (1000)
   End-Date: 2024-08-15  23:21:57
  VarLogDistupgradeApttermlog:
   Log started: 2024-08-15  23:21:57
   Log ended: 2024-08-15  23:21:57
  mtime.conffile..etc.update-manager.release-upgrades: 2024-08-05T03:10:33.051057

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