[Bug 2078443] [NEW] Upgrade from 22.04 to 24.04.1 failed - firefox package

[Laurent Domisse]

Public bug reported:

Trying to upgrade my updated 22.04 to 24.04 using do-release-upgrade -d
Upgrade failed 
Errors were encountered while processing:
 /var/cache/apt/archives/firefox_1%3a1snap1-0ubuntu5_amd64.deb
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/firefox.0.crash'
/usr/bin/gdbus: error while loading shared libraries: libgio-2.0.so.0: cannot open shared object file: No such file or directory
/usr/bin/gdbus: error while loading shared libraries: libgio-2.0.so.0: cannot open shared object file: No such file or directory
/usr/bin/gdbus: error while loading shared libraries: libgio-2.0.so.0: cannot open shared object file: No such file or directory
Exception during pm.DoInstall():  E:Sub-process /usr/bin/dpkg returned an error code (1)

Description:    Ubuntu 22.04.4 LTS
Release:        22.04

firefox:
  Installed: 129.0.2+build1-0ubuntu0.22.04.1~mt1
  Candidate: 1:1snap1-0ubuntu5
  Version table:
     1:1snap1-0ubuntu5 500
        500 http://fr.archive.ubuntu.com/ubuntu noble/main amd64 Packages
 *** 129.0.2+build1-0ubuntu0.22.04.1~mt1 100
        100 /var/lib/dpkg/status

I don't use firefox snap package as my home directory is in /nethome/ and not in /home/
(is there a way to fix this ?)
I had to remove the firefox snap package and install firefox using dpkg.

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New

** Attachment added: "dist-upgrade.tar.gz"
   https://bugs.launchpad.net/bugs/2078443/+attachment/5810904/+files/dist-upgrade.tar.gz

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/2078443

Title:
  Upgrade from 22.04 to 24.04.1 failed - firefox package

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Trying to upgrade my updated 22.04 to 24.04 using do-release-upgrade -d
  Upgrade failed 
  Errors were encountered while processing:
   /var/cache/apt/archives/firefox_1%3a1snap1-0ubuntu5_amd64.deb
  ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/firefox.0.crash'
  /usr/bin/gdbus: error while loading shared libraries: libgio-2.0.so.0: cannot open shared object file: No such file or directory
  /usr/bin/gdbus: error while loading shared libraries: libgio-2.0.so.0: cannot open shared object file: No such file or directory
  /usr/bin/gdbus: error while loading shared libraries: libgio-2.0.so.0: cannot open shared object file: No such file or directory
  Exception during pm.DoInstall():  E:Sub-process /usr/bin/dpkg returned an error code (1)

  Description:    Ubuntu 22.04.4 LTS
  Release:        22.04

  firefox:
    Installed: 129.0.2+build1-0ubuntu0.22.04.1~mt1
    Candidate: 1:1snap1-0ubuntu5
    Version table:
       1:1snap1-0ubuntu5 500
          500 http://fr.archive.ubuntu.com/ubuntu noble/main amd64 Packages
   *** 129.0.2+build1-0ubuntu0.22.04.1~mt1 100
          100 /var/lib/dpkg/status

  I don't use firefox snap package as my home directory is in /nethome/ and not in /home/
  (is there a way to fix this ?)
  I had to remove the firefox snap package and install firefox using dpkg.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2078443/+subscriptions