[Bug 2091353] Re: system crashes on lid close

[Chris Guiver]

Thank you for taking the time to report this bug and helping to make
Ubuntu better.

You've filed this against the ubuntu-release-upgrader tool that upgrades
a system from one release to a later release; ie. you appear to have
installed Ubuntu 24.04 LTS; that tool would upgrade your system to
Ubuntu 24.10. Have you actually used that tool as I don't see evidence
of it. That upgrade tool also works on your sources & packages, and
isn't related to device features such as laptop-lid (screensaver etc is
disabled when its running; if the system rebooted & you logged in on
newer release, it did its job & isn't involved anymore).

By recent update you possibly mean normal package updates; a look in
your apt logs may allow you to see what has updated & thus you can pick
what package(s) was updated on the session BEFORE the issue first
appeared; it may have been a kernel update for example; thus the package
to file against would be 'linux' (ie. linux kernel). Support can often
help you work out possible causes (from your package update logs) too.

I'll switch the package filed against to Linux (kernel related). As this
report was filed against the do-release-upgrade (or equivalent) ubuntu-
release-upgrade command, the additional details in this report may limit
capacity to find cause & thus enable a fix.

** Package changed: ubuntu-release-upgrader (Ubuntu) => linux (Ubuntu)

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https://bugs.launchpad.net/bugs/2091353

Title:
  system crashes on lid close

Status in linux package in Ubuntu:
  New

Bug description:
  This has happened twice recently; I think it was after a recent
  update.

  The computer will crash and reboot after I close the lid.

  When I re-open the lid the screen is blank with no program open; it
  only began happening in the last 5 days.

  I am using 24.04 LTS

  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: ubuntu-release-upgrader-core 1:24.04.22
  ProcVersionSignature: Ubuntu 6.8.0-49.49-generic 6.8.12
  Uname: Linux 6.8.0-49-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Dec 10 02:24:45 2024
  InstallationDate: Installed on 2024-09-15 (85 days ago)
  InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64 (20240827.1)
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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