[Bug 2054102] [NEW] Software Updater failed with message to report the failure

P. B. 2054102 at bugs.launchpad.net
Fri Feb 16 13:44:35 UTC 2024


Public bug reported:

An unresolvable problem occurred while initialising the package
information.

Please report this bug for the 'update-manager' package and try to include the following error message:
E:can not open /var/lib/apt/lists/security.ubuntu.com_ubuntu_dists_jammy-security_InRelease - fopen (13: Permission denied), E:The package lists or status file could not be parsed or opened.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: ubuntu-release-upgrader-core 1:22.04.17
ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3
Uname: Linux 6.5.0-15-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CrashReports: 640:1000:124:4673584:2024-02-16 12:47:52.113569736 +0000:2024-02-16 12:47:53.113569736 +0000:/var/crash/_usr_bin_gjs-console.1000.crash
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 16 13:38:59 2024
InstallationDate: Installed on 2023-10-11 (127 days ago)
InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade jammy

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https://bugs.launchpad.net/bugs/2054102

Title:
  Software Updater failed with message to report the failure

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  An unresolvable problem occurred while initialising the package
  information.

  Please report this bug for the 'update-manager' package and try to include the following error message:
  E:can not open /var/lib/apt/lists/security.ubuntu.com_ubuntu_dists_jammy-security_InRelease - fopen (13: Permission denied), E:The package lists or status file could not be parsed or opened.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.17
  ProcVersionSignature: Ubuntu 6.5.0-15.15~22.04.1-generic 6.5.3
  Uname: Linux 6.5.0-15-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.5
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CrashReports: 640:1000:124:4673584:2024-02-16 12:47:52.113569736 +0000:2024-02-16 12:47:53.113569736 +0000:/var/crash/_usr_bin_gjs-console.1000.crash
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Feb 16 13:38:59 2024
  InstallationDate: Installed on 2023-10-11 (127 days ago)
  InstallationMedia: Ubuntu 22.04.3 LTS "Jammy Jellyfish" - Release amd64 (20230807.2)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

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