[Bug 2047869] [NEW] do-release-upgrade refuses to upgrade due to "An unresolvable problem occurred while calculating the upgrade"

Christopher Barrington-Leigh 2047869 at bugs.launchpad.net
Wed Jan 3 00:39:14 UTC 2024


Public bug reported:

do-release-upgrade on a 23.04 system says:

```
Calculating the changes

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

If none of this applies, then please report this bug using the
command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If
you want to investigate this yourself the log files in
'/var/log/dist-upgrade' will contain details about the upgrade.
Specifically, look at 'main.log' and 'apt.log'.
```

main.log has no details I can follow, but near the end says:

```
Dist-upgrade failed: 'E:Unable to correct problems, you have held broken packages.'
```

I have no held packages of my own.
There are no PPAs listed in sources.list.d
There is nothing except for lunar repositories in sources.list
There seems to be no mention of a specific package I can address.

I am stumped.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: ubuntu-release-upgrader-core 1:23.04.7
ProcVersionSignature: Ubuntu 6.2.0-39.40-generic 6.2.16
Uname: Linux 6.2.0-39-generic x86_64
ApportVersion: 2.26.1-0ubuntu2.1
Architecture: amd64
CasperMD5CheckResult: pass
CrashDB: ubuntu
CrashReports:
 640:1001:124:27461133:2024-01-02 12:35:58.772439611 -0500:2024-01-02 12:35:58.788439801 -0500:/var/crash/_usr_bin_evince.1001.crash
 600:117:124:37:2024-01-02 12:36:19.196682163 -0500:2024-01-02 12:36:19.196682163 -0500:/var/crash/_usr_bin_evince.1001.uploaded
 644:1001:124:0:2024-01-02 12:35:58.772439611 -0500:2024-01-02 12:35:58.772439611 -0500:/var/crash/_usr_bin_evince.1001.upload
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan  2 19:34:47 2024
EcryptfsInUse: Yes
InstallationDate: Installed on 2022-09-02 (487 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to lunar on 2024-01-03 (0 days ago)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade lunar

** Description changed:

- 
  do-release-upgrade on a 23.04 system says:
  
  ```
- Calculating the changes                                                                                                                                                                       
-                                                                                                                                                                                               
- Could not calculate the upgrade                                                                                                                                                               
-                                                                                                                                                                                               
- An unresolvable problem occurred while calculating the upgrade.                                                                                                                               
-                                                                                                                                                                                               
- If none of this applies, then please report this bug using the                                                                                                                                
- command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If                                                                                                                           
- you want to investigate this yourself the log files in                                                                                                                                        
- '/var/log/dist-upgrade' will contain details about the upgrade.                                                                                                                               
- Specifically, look at 'main.log' and 'apt.log'.  
+ Calculating the changes
+ 
+ Could not calculate the upgrade
+ 
+ An unresolvable problem occurred while calculating the upgrade.
+ 
+ If none of this applies, then please report this bug using the
+ command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If
+ you want to investigate this yourself the log files in
+ '/var/log/dist-upgrade' will contain details about the upgrade.
+ Specifically, look at 'main.log' and 'apt.log'.
  ```
  
  main.log has no details I can follow, but near the end says:
  
  ```
  Dist-upgrade failed: 'E:Unable to correct problems, you have held broken packages.'
  ```
  
  I have no held packages of my own.
  There are no PPAs listed in sources.list.d
  There is nothing except for lunar repositories in sources.list
+ There seems to be no mention of a specific package I can address.
  
  I am stumped.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 23.04
  Package: ubuntu-release-upgrader-core 1:23.04.7
  ProcVersionSignature: Ubuntu 6.2.0-39.40-generic 6.2.16
  Uname: Linux 6.2.0-39-generic x86_64
  ApportVersion: 2.26.1-0ubuntu2.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CrashReports:
-  640:1001:124:27461133:2024-01-02 12:35:58.772439611 -0500:2024-01-02 12:35:58.788439801 -0500:/var/crash/_usr_bin_evince.1001.crash
-  600:117:124:37:2024-01-02 12:36:19.196682163 -0500:2024-01-02 12:36:19.196682163 -0500:/var/crash/_usr_bin_evince.1001.uploaded
-  644:1001:124:0:2024-01-02 12:35:58.772439611 -0500:2024-01-02 12:35:58.772439611 -0500:/var/crash/_usr_bin_evince.1001.upload
+  640:1001:124:27461133:2024-01-02 12:35:58.772439611 -0500:2024-01-02 12:35:58.788439801 -0500:/var/crash/_usr_bin_evince.1001.crash
+  600:117:124:37:2024-01-02 12:36:19.196682163 -0500:2024-01-02 12:36:19.196682163 -0500:/var/crash/_usr_bin_evince.1001.uploaded
+  644:1001:124:0:2024-01-02 12:35:58.772439611 -0500:2024-01-02 12:35:58.772439611 -0500:/var/crash/_usr_bin_evince.1001.upload
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Jan  2 19:34:47 2024
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2022-09-02 (487 days ago)
  InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to lunar on 2024-01-03 (0 days ago)

-- 
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Ubuntu.
https://bugs.launchpad.net/bugs/2047869

Title:
  do-release-upgrade refuses to upgrade due to "An unresolvable problem
  occurred while calculating the upgrade"

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  do-release-upgrade on a 23.04 system says:

  ```
  Calculating the changes

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

  If none of this applies, then please report this bug using the
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. If
  you want to investigate this yourself the log files in
  '/var/log/dist-upgrade' will contain details about the upgrade.
  Specifically, look at 'main.log' and 'apt.log'.
  ```

  main.log has no details I can follow, but near the end says:

  ```
  Dist-upgrade failed: 'E:Unable to correct problems, you have held broken packages.'
  ```

  I have no held packages of my own.
  There are no PPAs listed in sources.list.d
  There is nothing except for lunar repositories in sources.list
  There seems to be no mention of a specific package I can address.

  I am stumped.

  ProblemType: Bug
  DistroRelease: Ubuntu 23.04
  Package: ubuntu-release-upgrader-core 1:23.04.7
  ProcVersionSignature: Ubuntu 6.2.0-39.40-generic 6.2.16
  Uname: Linux 6.2.0-39-generic x86_64
  ApportVersion: 2.26.1-0ubuntu2.1
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashDB: ubuntu
  CrashReports:
   640:1001:124:27461133:2024-01-02 12:35:58.772439611 -0500:2024-01-02 12:35:58.788439801 -0500:/var/crash/_usr_bin_evince.1001.crash
   600:117:124:37:2024-01-02 12:36:19.196682163 -0500:2024-01-02 12:36:19.196682163 -0500:/var/crash/_usr_bin_evince.1001.uploaded
   644:1001:124:0:2024-01-02 12:35:58.772439611 -0500:2024-01-02 12:35:58.772439611 -0500:/var/crash/_usr_bin_evince.1001.upload
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Jan  2 19:34:47 2024
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2022-09-02 (487 days ago)
  InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to lunar on 2024-01-03 (0 days ago)

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