[Bug 2047778] Re: Software Updater unable to cancel Ubuntu Pro upgrade
c_starchaser
2047778 at bugs.launchpad.net
Fri Jan 19 06:51:46 UTC 2024
@Oliver Grawert & Marc Jones: What you guys are describing brings a lot
of new information for me to the table. I'm willing to call this a
marketing disaster, which is much better than what I thought it was. To
avoid marketing disasters in the future, decision makers at Canonical
should put themselves in the shoes of a user and try to imagine when we
feel like when they give us a choice (to enable Pro), but no serious
choice not to. The obvious explanation, from a user's perspective, is
that this is a trap; that they want to force me to accept this Pro
thing, but yet they don't want to appear as if they are forcing me to
accept it, but rather want to make it appear like I am choosing to have
it. And as for the reason why they would want that, it is inescapable
for one to conclude that they want to make Pro free for now, but then
make it non-free later and force me to have to pay. They could have
explained to us what you two have just said in your posts, and it would
have perhaps gone down a lot easier.
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https://bugs.launchpad.net/bugs/2047778
Title:
Software Updater unable to cancel Ubuntu Pro upgrade
Status in update-manager package in Ubuntu:
Confirmed
Bug description:
Every time I invoke Software Updater I get a list of Ubuntu Pro security updates, and a message at the bottom that for those updates I need to enable Ubuntu Pro, with only one other button to choose, "Remind Me Later". I searched for Ubuntu Pro to find out what it is, and came to the conclusion that I do not want it; but there seems to nowhere be any means to permanently reject its installation. Every time I reboot the computer I get the same files offered again, and the only options again are to enable Pro or be reminded later, neither of which options reflects my will and desire. Is this an option, as it seems to be dressed up to be?, or is it a MANDATORY upgrade? My experience as a user is one of confusion.
(I can still upgrade my packages through Muon Package Manager, though; but Software Updater appears to have been rendered permanently useless by this persistent nag.)
Perhaps this is very poor and misguided marketing trick; rather than a software bug.
What IS a bug, however, is the inability for a user to block a package or upgrade through the Software Updater interface. This permanent nag with Ubuntu Pro points to a deficiency in Software Updater. There ought to be a way to say NO to an upgrade in a way that sticks.
Info:
My computer is an old Lenovo T440 laptop.
~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 22.04.3 LTS
Release: 22.04
Codename: jammy
Using Lubuntu desktop.
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