[Bug 2049785] Re: /usr/bin/update-manager:json.decoder.JSONDecodeError:/bin/update-manager at 118:start_update:start_available:refresh_cache:_get_ua_security_status:load:loads:decode:raw_decode

[Nathan Teodosio]

It turns out that the API of Ubuntu Advantage Tools 27.13.6 is also
affected by the problem we observed in 'ua security-status
--format=json', failing the documented expectation of not raising a
exception (see log). I can confirm this is no longer a problem for 30.

I think however that it is reasonable move forward assuming that will
not be an issue again and that the documented behavior is accurate — as
long as version >= 30 is being used, of course.

** Attachment added: "failureof ubuntu-advantage-tools-27.13.6~20.04.1"
   https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/2049785/+attachment/5740832/+files/failureof%20ubuntu-advantage-tools-27.13.6~20.04.1

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Title:
  /usr/bin/update-manager:json.decoder.JSONDecodeError:/bin/update-
  manager at 118:start_update:start_available:refresh_cache:_get_ua_security_status:load:loads:decode:raw_decode

Status in update-manager package in Ubuntu:
  In Progress

Bug description:
  In JournalErrors:

  --->
  Failed to access URL: https://contracts.canonical.com/v1/resources?architecture=amd64&kernel=5.15.0-91-generic&series=focal
  Cannot verify certificate of server
  Please check your openssl configuration.
  [info] A new version is available: 30~20.04
  Please run:
  sudo apt-get install ubuntu-advantage-tools
  <---

  Is it the ubuntu-advantage-tools version problem, is it the failure to
  access contracts.canonical.com? Should we switch to calling the API
  directly as in 24.04[1] or handle the exception?

  [1] https://code.launchpad.net/~nteodosio/update-manager/+git/update-
  manager/+merge/456088

  ------

  The Ubuntu Error Tracker has been receiving reports about a problem regarding update-manager.  This problem was most recently seen with package version 1:20.04.10.18, the problem page at https://errors.ubuntu.com/problem/741dff427bf59c3208da3b509caf1e8d2385fdea contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/.

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