[Bug 2047778] Re: Software Updater unable to cancel Ubuntu Pro upgrade

[Sebastien Bacher]

I'm going to ignore the ranting about the world part and try to focus on
what we could change/improve there


> Then again, it is strange for those fixes to appear in the software updater, maybe Ubuntu should suggest the PRO features in some other way. Just saying.

That's a valid comment. The current UI is what the Ubuntu team managed
to come with when trying to convey the messages that the system has some
packages installed which have known vulnerability issues and that there
is an option that exist that would allow to get extra fixes for those.
The choice of software-updater came from the logic of 'that's the place
where available package updates are listed' which is what those entries
are.

If anyone has suggestions of a better interface or design proposal to
share please do.

I'm not saying that software-updater is the best place and it is clear
that the change does confuse some people. I do think that part of the
confusion and frustration though comes from users who didn't realize
until now that they are using software from universe which aren't
getting the same level of support than the packages in main and need to
process what it means.

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to update-manager in Ubuntu.
https://bugs.launchpad.net/bugs/2047778

Title:
  Software Updater unable to cancel Ubuntu Pro upgrade

Status in update-manager package in Ubuntu:
  Confirmed

Bug description:
   Every time I invoke Software Updater I get a list of Ubuntu Pro security updates, and a message at the bottom that for those updates I need to enable Ubuntu Pro, with only one other button to choose, "Remind Me Later".  I searched for Ubuntu Pro to find out what it is, and came to the conclusion that I do not want it;  but there seems to nowhere be any means to permanently reject its installation.  Every time I reboot the computer I get the same files offered again, and the only options again are to enable Pro or be reminded later, neither of which options reflects my will and desire.  Is this an option, as it seems to be dressed up to be?, or is it a MANDATORY upgrade?  My experience as a user is one of confusion.
    (I can still upgrade my packages through Muon Package Manager, though;  but Software Updater appears to have been rendered permanently useless by this persistent nag.)
    Perhaps this is very poor and misguided marketing trick;  rather than a software bug.
    What IS a bug, however, is the inability for a user to block a package or upgrade through the Software Updater interface.  This permanent nag with Ubuntu Pro points to a deficiency in Software Updater.  There ought to be a way to say NO to an upgrade in a way that sticks.

  Info:
  My computer is an old Lenovo T440 laptop.
  ~$ lsb_release -a
  No LSB modules are available.
  Distributor ID: Ubuntu
  Description:    Ubuntu 22.04.3 LTS
  Release:        22.04
  Codename:       jammy
  Using Lubuntu desktop.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/2047778/+subscriptions