[Bug 2047778] Re: Software Updater unable to cancel Ubuntu Pro upgrade

Sister 2047778 at bugs.launchpad.net
Sun Jan 28 10:44:26 UTC 2024


I have been putting this off, mainly because I have more important
things to do than spend hours on my laptop.

Having spent the morning going round in circles, trying to add a device,
getting a key that doesn't work, authorising the same device three times
in Ubuntu one with three different keys and still not being able to
update my OS, I was about to throw the machine out of the window.

I whole-heartedly agree with the sentiments of c_starchaser and others
here who feel disappointed with the agressive and perverse marketing of
Pro. What's worse, instead of working this morning, as I ought to be
doing, I am spending hours trying to work out which security key goes
where and what email I am going to give out in the name of 'security'.

After over twenty years of ubuntu on linux, this is just too much. 
1. I know I don't have to pay
2. I know ubuntu pro _thinks_ they are giving me a choice
3. I realise that developers need to earn a crust
4. I am not an IT expert, I have a different profession which requires a different set of skills.

But preventing me from accessing updates on a system I have been using
for decades is poor management, and shows little regard for the end
users.

Best slimmed down debian os, anyone?

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https://bugs.launchpad.net/bugs/2047778

Title:
  Software Updater unable to cancel Ubuntu Pro upgrade

Status in update-manager package in Ubuntu:
  Confirmed

Bug description:
   Every time I invoke Software Updater I get a list of Ubuntu Pro security updates, and a message at the bottom that for those updates I need to enable Ubuntu Pro, with only one other button to choose, "Remind Me Later".  I searched for Ubuntu Pro to find out what it is, and came to the conclusion that I do not want it;  but there seems to nowhere be any means to permanently reject its installation.  Every time I reboot the computer I get the same files offered again, and the only options again are to enable Pro or be reminded later, neither of which options reflects my will and desire.  Is this an option, as it seems to be dressed up to be?, or is it a MANDATORY upgrade?  My experience as a user is one of confusion.
    (I can still upgrade my packages through Muon Package Manager, though;  but Software Updater appears to have been rendered permanently useless by this persistent nag.)
    Perhaps this is very poor and misguided marketing trick;  rather than a software bug.
    What IS a bug, however, is the inability for a user to block a package or upgrade through the Software Updater interface.  This permanent nag with Ubuntu Pro points to a deficiency in Software Updater.  There ought to be a way to say NO to an upgrade in a way that sticks.

  Info:
  My computer is an old Lenovo T440 laptop.
  ~$ lsb_release -a
  No LSB modules are available.
  Distributor ID: Ubuntu
  Description:    Ubuntu 22.04.3 LTS
  Release:        22.04
  Codename:       jammy
  Using Lubuntu desktop.

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