[Bug 2072479] [NEW] package libc6:arm64 2.31-0ubuntu9.16 failed to install/upgrade: package libc6:arm64 is already installed and configured

[Nic Burkinshaw]

Public bug reported:

Description:	Ubuntu 20.04.6 LTS
Release:	20.04

Setting up nvidia-l4t-bootloader (35.5.0-20240613202628) ...
2888-400-0001-E.0-1-2-jetson-agx-xavier-devkit-
Info. eMMC only board jetson-agx-xavier-devkit
Info. Installing mtdblock.
Info. Active boot storage: nvme0n1
Info. Legacy mode: false
TNSPEC 2888-400-0001-L.0-1-2-jetson-agx-xavier-devkit-
COMPATIBLE_SPEC 2888-400-0001-E.0-1-2-jetson-agx-xavier-devkit-
TEGRA_BOOT_STORAGE nvme0n1
TEGRA_LEGACY_UPDATE false
TEGRA_EMMC_ONLY true
TEGRA_CHIPID 0x19
TEGRA_OTA_BOOT_DEVICE /dev/mmcblk0boot0
TEGRA_OTA_GPT_DEVICE /dev/mmcblk0boot1
Info. Skip writing variable TegraPlatformCompatSpec
Error: uuid of esp is not found.
ERROR. Mount active boot media's esp failed.
Cannot install capsule package. Exiting...

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: libc6:arm64 2.31-0ubuntu9.16
Uname: Linux 5.10.192-tegra aarch64
ApportVersion: 2.20.11-0ubuntu27.27
AptdaemonVersion: 1.1.1+bzr982-0ubuntu32.3
Architecture: arm64
CasperMD5CheckResult: skip
CrashReports:
 600:0:0:342393:2024-07-06 12:18:24.028212547 +0100:2024-07-06 12:18:25.028212547 +0100:/var/crash/libc6:arm64.0.crash
 600:0:0:379486:2024-07-08 09:46:51.284548487 +0100:2024-07-08 09:46:51.212545511 +0100:/var/crash/nvidia-l4t-bootloader.0.crash
Date: Sat Jul  6 12:18:24 2024
ErrorMessage: package libc6:arm64 is already installed and configured
Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.18, python-is-python2, 2.7.17-4
RelatedPackageVersions:
 dpkg 1.19.7ubuntu3.2
 apt  2.0.10
SourcePackage: dpkg
Title: package libc6:arm64 2.31-0ubuntu9.16 failed to install/upgrade: package libc6:arm64 is already installed and configured
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: dpkg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: already-installed apport-package arm64 focal

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https://bugs.launchpad.net/bugs/2072479

Title:
  package libc6:arm64 2.31-0ubuntu9.16 failed to install/upgrade:
  package libc6:arm64 is already installed and configured

Status in dpkg package in Ubuntu:
  New

Bug description:
  Description:	Ubuntu 20.04.6 LTS
  Release:	20.04

  Setting up nvidia-l4t-bootloader (35.5.0-20240613202628) ...
  2888-400-0001-E.0-1-2-jetson-agx-xavier-devkit-
  Info. eMMC only board jetson-agx-xavier-devkit
  Info. Installing mtdblock.
  Info. Active boot storage: nvme0n1
  Info. Legacy mode: false
  TNSPEC 2888-400-0001-L.0-1-2-jetson-agx-xavier-devkit-
  COMPATIBLE_SPEC 2888-400-0001-E.0-1-2-jetson-agx-xavier-devkit-
  TEGRA_BOOT_STORAGE nvme0n1
  TEGRA_LEGACY_UPDATE false
  TEGRA_EMMC_ONLY true
  TEGRA_CHIPID 0x19
  TEGRA_OTA_BOOT_DEVICE /dev/mmcblk0boot0
  TEGRA_OTA_GPT_DEVICE /dev/mmcblk0boot1
  Info. Skip writing variable TegraPlatformCompatSpec
  Error: uuid of esp is not found.
  ERROR. Mount active boot media's esp failed.
  Cannot install capsule package. Exiting...

  ProblemType: Package
  DistroRelease: Ubuntu 20.04
  Package: libc6:arm64 2.31-0ubuntu9.16
  Uname: Linux 5.10.192-tegra aarch64
  ApportVersion: 2.20.11-0ubuntu27.27
  AptdaemonVersion: 1.1.1+bzr982-0ubuntu32.3
  Architecture: arm64
  CasperMD5CheckResult: skip
  CrashReports:
   600:0:0:342393:2024-07-06 12:18:24.028212547 +0100:2024-07-06 12:18:25.028212547 +0100:/var/crash/libc6:arm64.0.crash
   600:0:0:379486:2024-07-08 09:46:51.284548487 +0100:2024-07-08 09:46:51.212545511 +0100:/var/crash/nvidia-l4t-bootloader.0.crash
  Date: Sat Jul  6 12:18:24 2024
  ErrorMessage: package libc6:arm64 is already installed and configured
  Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal, 3.8.2-0ubuntu2
  PythonDetails: /usr/bin/python2.7, Python 2.7.18, python-is-python2, 2.7.17-4
  RelatedPackageVersions:
   dpkg 1.19.7ubuntu3.2
   apt  2.0.10
  SourcePackage: dpkg
  Title: package libc6:arm64 2.31-0ubuntu9.16 failed to install/upgrade: package libc6:arm64 is already installed and configured
  UpgradeStatus: No upgrade log present (probably fresh install)

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